Starbucks — Restaurant in Miami

I had 1 hour before my flight. I saw that the line was long but I had one hour. I waited patiently. Attempted mobile app but could not use it due to payment required a gift card vs a credit card. There were only 2 employees working the front. Several people in the back of the line used the mobile app. When we finally got to the register, 40 minutes later, the lady at the register informed us “it would be a very long wait” for any baked goods. We then proceeded to order only coffees which required another 15 minute wait. We got to our gate 2 minutes before boarding. I will not be returning to ANY Starbucks. This will be in order to make up for the hour I lost waiting in line for 2...

We went with my daughter to buy a coffee and asked for hot water for our mate since we are from Argentina, it was at Miami International Airport at gate J7, Ms. Fernanda, who treated me terribly, tried to charge me $4.50 for a cup of hot water. My daughter bought a coffee, and I canceled mine because of such poor service. Their was a super kind young man who wanted to give me hot water, and another girl Latina said, “Look, Fernanda, he’s giving it to her,” and they told him he couldn’t. Never, at any Starbucks anywhere in the world, have I been denied for hot water or try to charge me for that. It is very unfortunate that you have people like this...

This honestly has to be the absolute worst Starbucks I have ever encountered ever! I can't believe what a terrible experience this was. The service was the slowest ever and the staff could care less. They served the gals at Subway while 25 people were waiting in line for an hour to place an order. I know this isn't typical of Starbucks it's worthy of a review. It's a shame that Starbucks reputation should be tarnished this way. Try another of place but don't go here. You're...