Subway — Restaurant in Miamisburg

I had ordered my food online because I have a 30 minute lunch break. I pick up my food, get to work and notice that I had no meat put on my sub. I called and called with no success. I had to clock out during a very busy time at work to go back to the store. Arriving in the store, they addressed me by name and knew the mistake that was made. The staff was very apologetic and ready to take responsibility. I do appreciate that, just very upsetting that I had wasted my lunch break, has to clock back out, and drive to the store to get the issue corrected.

Edit: 5/13/2024 I went in to pick up my food since I ordered on the app, I walked in and was immediately welcomed by name. They remembered the mistake that was made with my prior order and made sure that they had apologized for the previous order and helped me out with this order. It was very thoughtful and appreciated. Everyone there was very kind and...

Older guy, 50's- 60's age longer grey hair. Watched him shove food in his face, lick fingers, stick gloves on to make food without washing. While that meal was being toasted, watched him wipe a snot rocket from his nose, leaving glove wet. And went right back to making food without changing gloves/washing hands. Incredibly unsanitary location. Absolutely disgusting. Watch who makes your food. I prefer to not have others spit/snot/bodily fluids in my food. Had someone else...

My husband and I had one of the most greatest Subway experiences ever! Your employee Peggy went above and beyond! We had issues with the online order on the app. She was so kind and generous she gave my husband and I a free fountain drink and cookies for the inconvenience. It made our day and we will definitely be going back asking for Peggy to make our...