This is the worst starbucks experience I have had by far! The older, blonde lady who took my order was very rude and judgmental! She was taking my order and laughed at my add-ins and asked if it was something I saw online. She then laughed even more and told me that it didn’t make sense to get nonfat milk with cold foam because cold foam is made out of heavy whipping cream and is fattening. I obviously know what I am ordering and by getting nonfat I am still cutting back! She had no right to comment on this and I should be able to order what I want without judgement or snarky comments! She also was snarky when telling my friend and I that the QR code that you scan to use your card on the mobile app doesn’t work and we can only scan for points. Normally I can excuse bad service because I understand people have bad days, but she went out of her way to act this way and it was so uncalled for! Not to mention she up-charged us for our drinks! I will not be coming back to...
Read morei’ve had some rude encounters but this one is by far the worst starbucks experience i have ever had.i get starbucks all the time and frequently have decent experiences. i was with my friends and bought two venti drinks and the total came out to be $17.23 for TWO DRINKS which is outrageous. the old lady at the counter charged me for no ice and put lots of extra unnecessary charges. she also kept interrupting me while i was ordering and rolled her eyes when i asked for peach juice. my friend asked for lavender powder in her drink and she interrupted to ask how much. after i payed i asked for a receipt, and she refused. i put our exact starbucks order in the app and the total was $14.52. i was charged an extra $2.71 for no ice and other unnecessary charges. at least the barista put a flower on my cup i will not...
Read moreMy drink was made twice with the same cream after I informed the employee quietly and nicely that the cream was curdling. She told me no it was settling. She made it over and it was 1 part cream, 2 parts water, the rest cream and ice. I did not get the extra shot of espresso as ordered. I stirred the drink with a stirrer and pulled out a napkin and wiped off the curded milk. When I went to try and get a refund the cashier acted like i was invisible and continued to take those after me. Needless to say I ended up throwing my drink away and had nothing when I left. For someone who has drank Starbucks since 1996 I was quite disappointed. Being that I have ordered drinks like this or similar to be told there was nothing wrong with it and no one checked the cream...
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