Well, I loveee Rita's and my experiences have been very good.. except for my most recent when one of the younger employees hocked a ball of spit into the bottom of my cup after slamming the screen door in my face because she thought the milkshake was for my sister whom she didn't like I guess. I waited until it was finished and asked the young lady for a new one because I saw her plain as day as she spit in the cup, she denied it and I was patient until the supervisor made me another as I watched carefully. The younger girls laughed in the back as I waited. I will not blame Rita's for this girls incompetence, but would hope they pay very good attention to the type of people they have working at their...
Read moreLove this place, the dessert is delicious I love the peanut butter sundae. The girls behind the counter are very friendly very helpful - they offered my puppy vanilla ice cream and peanut butter ! So much fun (my dogs too tiny for sugar but the thought was so nice!) They social distance and customers and workers are wearing masks .. (idk why the other reviews said differently - I’ve been here three times since the pandemic and they’re always distancing people) this place is outside tho so as the customer you don’t really need a mask.. anyway fun local delicious place for a family fun treat! Thanks for serving the community in a...
Read moreSeems owner has history of talking down to anyone who has a problem with people or services at Rio grande location Bought a sundae, no whipped cream or cherry , said we had to ask for it. Who ever heard of that nonsense?? Got a Reese’s concrete, was soup. Said oh the hot chocolate sauce melts the ice cream . What a waste of money. And rude staff. Will never spend my money there again. I’ll wait for the real ice cream shops to open for the summer. Owner responded, Yes I do give reviews to the business that...
Read more