Applebee's Grill + Bar — Restaurant in Middletown

I wouldn't recommend it. My girlfriend and i came here after a great day of doing helicopter tours and a visit to the newport car museum that was great. here how ever was not so great. It was slow, which we assumed would be good cause it wasn't busy. Despite it being slow the waitress was very slow. When we placed our order she forgot to ring in out appetizer dispite asking use multiple questions about our appetizer. We were served our meal by the store manager who was surprised when I said we said we ordered BBQ wings for an appetizer and never got them, just to find out it was never rung in. We saw our originally waitress maybe 2 or 3 times at time at most, the 3rd time was for a box that took forever. Basically she asked us for drinks which took a very long time. we saw our drinks waiting on the bar counter for atleast 10 to 15 minutes before we actually got them. We delt with the manager probably the same amount of times as we saw our server. Even tho they messed up our order and we didn't get what we ordered, the manager didnt do anything to make it right. We paid in full for what we did receive. Despite theyre lack ability to follow thought on what we actually ordered. We were never compensated for they're messed up, even tho they messed up our order. The food was sub par and I would never, never ever recommend this place to anyone. If you want to be let down, not given what you ordered and not compensated for the mess up of the restaurant then I would highly recommend this place. If you actually care about your meal and would like every thing you ordered in a timely manner and be treated properly then this is not the place for you. If you are looking for sub par food and service then you are in the...

Unbelievable that a policy to have 11 tv's and have the same two channels on all of them. Sn station and local weather on the projected hurricane in Fl. Bartender waiter very polite but said company policy. Are we kidding, one tv while I eat and have a drink or two. For the record, I will be called for traveling the country and inspect Various establishments when production numbers went down. Most of the time it was individual/locally implemented policies that were not thought out and implemented due to one isolated event but we reinvented the whole thing. Most of the time the DMs didn't know? Diff problem and northern did corporate. How can a company think it ok to kick me in the teeth over a station, I was only one here. Corporate, do you know this is happening? Fix the little things the big things fix themselves. I will not be coming here for lunch anymore because I don't feel it's right for you to force me on what I watch on TV. Guy came in we spoke told him the tv arrangement. He said I'm not watching this, I could go to a sport bar if I wanted. Wake up! If the food was awesome you'd have some leverage. Do you have folks to get a picture of the watch on TV about underlying problem in training should take place and how to handle that. Not punish law abiding citizens want to hate you not want to watch sports or weather! pub 99 and Ruby tuesdays tried to do same thing. Ruby tuesdays is going shortly because they couldn't fix the little things in the big things ate them alive. 99 is since then change the policy back to bartender having the discretion to change tv channel. Based on...

Seated right away, but where's the waitress? That was apology 1. No problem. Placed the order and I think the waitress went home because we didn't see her for 20 min. She then came by to tell us the kitchen was slow. We were able to get 2 of the 4 waters we ordered. Someone other than the waitress was sent to us with the other 2 waters. Finished our drinks and while later the appetizer and meal came to the table at the same time. Again, the waitress blamed the kitchen. Said she'd subtract the app from our order, but it was included in what we ordered, so she said she'd 'take money off' Since we were done with our drinks, she asked if my son would like another orange juice, he said yes and again waited a long time, waitress returns, but what happened to the orange juice? She forgot. I was able to get salt and pepper to the table by asking the hostess. The meal, not great, I asked for med-rare burger, it was really well done. Kids meals we're not something you would want to consume. Bill came with no subtractions..what a surprise they should mess that up to. Again, she disappeared and eventually returned taking $20 off the bill and we couldn't get out of there fast enough. Folks behind us had a similar experience, got lots of apologies and desert free. Don't think we'll return again, until (once again) I forget how bad Applebee's is (maybe...