We had a party of 9 last Saturday the 12th. Of the 9, we had 4 who had never been there. We talked up the restaurant about how great the food and ambiance is. Our group was excited to eat there and celebrate my husband's birthday. We had to wait about 40-45 minutes to get our table. We had reservations at 6:30, and were sat around 7:10-7:15. We ordered drinks at the bar while we waited, which took a good 20 minutes or so -- fine. Once we were finally sat, we were done with our drinks. Our waiter takes our drink orders. He comes back after a good length of time with 7 of the drinks. He said the other 2 were coming. We ordered our food in the mean time. 45 minutes after ordering our drinks, and stopping our waiter twice, we still hadn't received our 2 other drinks. A manager walked by, and I asked her to help us. She retook our orders, and ordered the drinks for the remainder of the group as by now their drinks were gone. She comes back with all of us drinks. She apologizes, and states the waiter never put the 2 drinks on the ticket. Two things, super awkward she threw her employee under the bus as we still had to interact with him the remainder of our visit, and three of the drinks ordered had been long islands -- they were completely brown. I had just waited 45 minutes for my drink to receive an overpriced pepsi. I stopped our waiter, who stopped, looked up and took a deep breath before coming over to me -- I apologized, and explained that I wasn't trying to be difficult, but I had waited a long time and now my drink wasn't right (Took pics for reference). He replied with "well, it is just one of those nights" super sarcastically. Mind you, we have been super nice the whole time -- just asking for our missing drinks and for our drinks to be mixed right as we know we will be paying a decent amount for them. 2 of the people who ordered Sushi had their meals way before everyone else, the third person got their Sushi about 5 minutes later. They were at least halfway done when the remainder of the food was served (Hibachi meals). One person from our group didn't have any silverware -- so she stopped the hostess as we hadn't seen our waiter for a couple minutes. She was told they were out of clean silverware. The hostess did her best to get her silverware to her within a few minutes, and helped us get the side sauces we had ordered. She was really great. The food orders were all messed up, but by that point, we were clearly were seen as the difficult table, so we didn't say anything. We were given 25% off of our bills by the manager (they offered), which we did appreciate. While it softens the blow of still paying for an expensive meal and drinks, we expected so much more. We apologized to the couples who hadn't been there before, (and don't have a desire to come back), as this isn't their norm. We expected so much more from a restaurant that is supposed to be a "higher end" restaurant. Hopefully others can have a better experience in the future!