My wife and were celebrating our 22nd anniversary and had heard good things about Gratzi so I thought we would give it a try. I called and made a reservation to be sure to have a table and no long wait for our special night. When calling they asked if this was a special occasion and I made them aware that it was our anniversary. When I arrived, they had our reservation, but seated us in the bar. I made the host aware AGAIN that we were celebrating our anniversary and would prefer the dining room. They obliged and apologized. No big deal.

When our waitress came, she asked if we were celebrating anything. Apparently, they don't pass the information from reservations to the host/hostess or from the host/hostess to the waitress. Again, not the biggest deal, but poor service for an upscale restaurant.

We had some bruschetta as an appetizer, and it was very good. As was the bread in spite of some reviews to the contrary. Both of these were good, and I was looking forward to dinner.

My wife had the pizza and it was average. Nothing special and nothing terrible. I ordered the special, which was lamb. I was excited it was being offered as I love lamb and it is not offered at many places. When it came, it was under cooked. I know lamb should be prepared medium rare, but this was rare to the point that it was "bleeding" red juices. I let the waitress know and she said she would talk to the manager. I guess she needed permission to help me and fix the issue. She returned a few minutes later to take my plate. After nearly 15 minutes they brought me meal back. It was not a new cut, but rather they just cooked mine more (not an issue, but seemed odd) It was better and I enjoyed it. My wife had already finished her meal and now I got to enjoy mine. The potatoes that accompanied the lamb had the same issue as the lamb, they were under cooked and very hard. I ate very few. The mushroom sauce was delicious and I would have liked more of it. The manager did stop by and ask me to cut into my lamb to see if I was happy as if it was simply my preference and there was never anything wrong in the first place.

During our meal, the couple next to us was offered a complimentary dessert as they were also celebrating their anniversary. I looked forward to this same treat and was trying to move past the poor service and mistake - things happen. Unfortunately, we were never offered a free dessert for our anniversary. We were also never offered any compensation for the issue we had. When you pay $50 for the special of the day, you would think they would want to take care of you, but they did not offer anything. The waitress did not even say I am sorry for the mistake or have a good anniversary. I would expect more for the price...not sure I would return...