Dunkin' — Restaurant in Milford

Best Dunkin!!! They always make my Iced Coffee perfect & they are so nice to their customers. I live in Manhattan & I look forward coming to Milford for the summer and getting the best coffee ever! Thank you Dunkin team. Keep doing a great job.

UPDATE: Today Aug 15, 2024 I went In around 12:30pm and it was 2 workers a young lady & an older man. Jesus both looked miserable, like even when I said Thank You they looked Blah no smile just dry… I told the man my coffee was wrong & he dumps it out mad like he wasn’t the one who got it wrong…

If you do not want to be there working then do us all a favor & don’t work there. Made us feel super uncomfortable. Then A man walks In to order & smiled at the young lady at the cash register & even tried talking nicely & she stood there BLAH face & didn’t even speak back to the man. I was embarrassed for him. QUIT if you are unhappy. Went from a 5...

This Dunkin’ location has awful customer service and management. One male employee was rude to a previous customers; insisting that the order he made was correct and the customer had ordered it wrong. Meanwhile the manager was sitting in the back, while her two employees were handling at least 10 customers on their own. A customer had to call her out to assist her workers. Customers in line behind me were being served before me; one lady in line even demanded to be serviced before me because she would be late for work and they made her coffee instead of the countless other customers waiting patiently in line. There was one employee in the building who was working very hard and had excellent customer service. Despite this I waited for 2 iced coffees for 20 minutes when there were only 3 customers in front of me. And the other young women in front of me was still waiting...

The coffee is always made perfect however they don't wrap the food before putting it into the bag. I get bagels almost all the time and the past 3 times my bagels weren't wrapped and were just thrown into the bag!!! I'm also Servsafe certified so I know that's a HUGE no no. Food cannot come in contact with the utensils and butter packets also thrown into the bag, its called cross contamination and places get shut down for these minor errors that can make people sick. It's a health issue. Anyone who works in the restaurant business knows that isn't sanitary whatsoever and against many food health and safety guidelines. God knows what those butter packets and wrapped utensils came in contact with before touching my unwrapped food!! On a side note, the coffees are made perfect every time so...