Baskin-Robbins — Restaurant in Milledgeville

My mom purchased an ice cream cake recently in celebratory of my accomplishments. We cut the cake, only to realize the ice cream was butter pecan. The label on the packaging clearly states it consists of vanilla ice cream with chocolate cake. I have a severe nut allergy and cannot consume any tree, or ground nuts. As you expect, I could not enjoy the cake. We have had bad experiences with customer service (employees being rude and not being attentive). This doesn't surprise me; however, being one of the few ice cream locations in a small town, I would believe customers would be treated better,...

The combination of the Dunkin and baskin robbins establishment had me and my family super excited to go enjoy a night little treat after our dinner. We walked in at 8:15 (when the store closes at 9) and they had already thrown everything away and put all the ingredients in the back. I’m sorry but last time i recall the store closes at 9 not closing at 8:30 and leaving by 9 for the workers. If you want to leave that badly just quit. Also the Dunkin the last 3 times i have been has had horrible service and even worse quality food and drinks. But i guess that’s just what to expect in...

I ordered an icecream cake online for this location. I went to pick it up today and no one had a clue about my order. I showed the employee what it looked like and she tried to find it in the back. She called someone and they told her let us pick out another cake and we didn't have to pay the difference. Without going into a long detailed experience they messed up the cake and once it was given to us it was already melting. I requested my money back. This was for my sons birthday which is today so we came home with no...