Bombay Chaat House — Restaurant in Milpitas

Not writing about the food quality here! I have been to this place twice so far, and never in life have i come across such rude, uncivilized, discourteous, arrogant, blunt & unfriendly waiters cum workers at the billing counter. I really don't want to generalize this to all of the people working there, but just the two people in specific, who were in-charge on the days I went. The first time I had a bad experience, I avoided arguing or giving a bad review considering that people have their ups and downs in a day and I did not want to make it an issue. However after another encounter today, it's clear that this place hires people who are positively unethical and unrefined. If a customer asks for a TO-GO order and you expect them to come to the counter and collect it after sometime, you are supposed to let them know about it in "advance". We are not getting things from you for FREE, for you to show such arrogance and make the customer wait without informing anything. The bad-mannered billing person just watched me sitting and waiting and after 40 minutes of wait ( I didn't want to rush them), & when i ask him if its ready, the idiot gives a cold look and murmurs to himself that my order is at the counter. When I went to the counter, he reads a wrong menu and asks if that is what I ordered. So much for thinking not to rush them in the first place. He doesn't even apologize for making me wait or not having made my order ready, takes the PHAV bread packet casually in front of me and goes to the kitchen, to start preparing it. I wanted to badly shout at him but he never came out after that knowing I was waiting at the counter. After another 15 mins, he came out and handed over the order to another person to hand it over to me and left back to the kitchen.. The PHAV bread was half toasted( just like his brain I guess) and had such a raw awful aroma. Dated 28th July 2016, this is for the bearded guy in black framed spectacles who wore a black shirt / t-shirt : JUST QUIT IF YOU ARE NOT WILLING TO DO YOUR JOB! You are just a disgrace for other sincere people working in the place, if any. I really hope you get...

OVERPRICED, with a big-time LACK OF CUSTOMER SERVICE.

Usually I see such places as Bombay Chaat House to be a quick-bite stop, and so I went there on a Sunday evening with a friend of mine. The place appreared to be OK with a wide variety of offerings. Though, it's Chaat (Indian Street Food) is surprisingly limited compared to what the cuisine could offer. Does not do justice to it's name.

Moving on, we ordered a few items, including a paneer (cottage cheese) dish. The person on the cunter was running all over the place and made us wait multiple times before finally settling down and taking our order. need to mention, he did calculate the final price of all items wrong, which I had to correct him.

And when we finally got our order, we found a stlae piece of the paneer piece tucked well deep in the dish. I went to the counter to complain and quick realized from their cold and their defensive excuses (that the item is all good) that its futile to get it right. The stale piece looked so distinctively different (SEE PICS) and tased so wierd that we could not have the dish anymore. Had to throw all the stuff and left with a bad impression and an unfilled appetite, to a better chaat house.

My first (and last) visit...

I don't know if he a owner of this place there is one old man around 45+ he is so rude with customers , it happened to me today , I ordered chana batura when it arrived I noticed it's not at all cooked inside it's all so soggy maida and it's very bad I tried to eat a bite with curry that they have chana , in that curry I noticed small cockroaches I called them and showed my plate he didn't even care or respond , if it's someother restaurant they will atlesst ask to replace. After coming home my stomach got upset for small quantity whatever I tried also not sure if it food poison etc. I immediately called them and same old person answerd the call I started telling him if u don't care for customers u better don't run business, he Said to me that u shutoff your mouth and do whatever u can do , i think in whole America this is the first food place they ever talk to customers like this , I m goin to complaint to California county food department about to conduct a inspection and also the way they r trestinf ppl also , I am sure this restaurant is soon goin to close like Dosabawarchi which use to be in Milipitas. That ownet also use to treat customers the same way he ended up closing the great...