ATTENTION: Do not compare this with any other review of lodging I've made...the Heritage Inn is in a class of it's own. I gave the 3 stars because I have accepted certain aspects of this property...if you can accept the Heritage Inn for what it offers and not hold it to standards of a typical motel or hotel, you will understand the rating. Do not come here expecting to find a room without flaws, do not come here expecting to find great amenities...hell, the t.v. may not even work in your room. What you will find is an extremely cheap nightly rate...between $50 - 70. There will not be any deposit required of you. You will be given clean towels, soap, shampoo, and toilet paper. There will be a microwave, sometimes a fridge, sometimes a safe. The locks work, I believe the air conditioning works but honestly I have never tried. It is located right off the freeway. I have never experienced any theft or crime in the parking lot but I wouldn't tempt anyone by leaving valuables in plain view. You may, at times, see people hanging about the hallways, you may, at times, hear other guests going about their business, but the Milpitas police are quick to respond to any significant disturbance. The bedding is clean, but you might find burn marks on the bedspread and other places in the room. There are smoking rooms available, which is rare these days. When I say the room is clean, I mean to a certain degree. I have never seen any bugs or other pests...I feel comfortable in saying that much. The place has seen some use...know this. The Heritage Inn is ideal for certain purposes...it is an hassle-free environment as far as the staff goes. I have never had any problems with anyone there, actually. It is very economical and what you see is what you get. Take it for what it offers and nothing more, and you should find your experience to be positive. Thank goodness for these sorts of establishments...they serve a purpose and provide a decent service. Not a family environment, however. ...
Read moreFront desk rude||||They state they have a continental breakfast but it doesn’t exist.||||Two towels/1 wash cloth/2 hand towels for two people - when I asked for additional towels and washcloths she said “we put two towels in each room” I said, but it’s my husband and I and I like a second towel for my hair - I couldn’t get another towel until the next morning. She said she’d have housekeeping leave me an extra towel. I didn’t get it.||||Today is day 3 (and our last) and we have not received clean towels - I hang up my towels when done and they are in the same place each day. Still only 2.||||TV Cable is a joke….you get only one good station and 3 fuzzy ones. The TV is an old school big tube TV. Sign out front says HBO- there’s no HBO||||There was a hole behind the bathroom door because the handle hits the wall and it’s only wallpaper - no sheetrock.||||Rust on the toilet paper holder.||||Air Conditioner looks like the filter hasn’t been changed in a while.||||The heat light in the bathroom doesn’t work and its all rusty.||||The room doesn’t look anything like the pictures. ||||Room is very dark.||||I would have checked out after the first night but because I supposedly got a good deal on cost I had to pay in full for the 3 nights and no refund or changes could be made.||||There is a small refrigerator and the freezer is frosted over||||Doesn’t look like they...
Read moreI've been their regular customers for 3 long years. It's been a while since we moved into different area. My fiance and my experiences at Heritage Inn at that location on Calaveras Blvd Milpitas, Ca, Food, Freeway, Great Mall, pharmacy, and many selection of shopping areas to chose to go shopping is all very closed by, if u wake up 2 o'clock in the morning hungry and you can always walk to Denny's just right next door to grab a bite. Their staff especially the owner/manager, Vrushank Vazir and his wife plus his father is all amazing! He is very understanding and reasonable person, makes us feel welcome, comfortable, feel we are important and most of all make us feel like family. Their housekeepers especially that little old lady is a very awesome hard worker and workaholic! She always greets to everyone with a smile on her face, not once I ever see her sad or upset. If I'm upset and she will turn my frown upside down. And she always checks on us if there's anything else we need. They all are compassionate people. And thank you all for your services and hope to see you all soon. We actually miss living there. And happy holidays to you all!
Juan & Jacky THEIR...
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