THIS IS BY FAR THE WORST FAST FOOD PLACE! Not just Burger King, but entire fast food restaurants. My family and I went to the drive thru and had a coupon for a family bundle that included 3 whoppers, 3 cheeseburgers, and 3 small fries. One whopper plain with cheese, one with cheese and extra lettuce with no pickles or onions, and one regular with cheese. All of the cheeseburgers normal. We were charged for cheese on all of the whoppers. The only correct burger was the plain whopper with cheese. The one with extra lettuce had no lettuce and no cheese, the normal one had no cheese, all three cheeseburgers had no cheese and we only got 2 orders of fries. Now by the time we realize all this, we were home. Typically, I call the restaurant in question if something is incorrect. I called the restaurant 4 times. Every single time I called, someone picked up the phone and hung up on me. So I got in my car and drove right over there. There was a car ahead of me that got helped. I pulled up to the window, and nobody was around. I honked my horn, called, and I was there for a good 10 minutes. Not a soul. Mind you, this was at 10pm. They are open until 2am! So the next two times I called, it said my call cannot be completed as dialed and to try again later. How convenient of them. So I called the Burger King on Rawson and I told them what was up. They generously remade our order for us. They said to come over and pick it up. So I still have all the incorrect food that this shty location prepared for us because I'm going back in the morning to get my money back. After that, I will NEVER be back and tell every person I know to take their business elsewhere. The crazy thing is...how can this place mess up every single order every single time when nobody goes there? Every time I drive by or go to any of the surrounding restaurants, all of them are packed and bk is empty. You'd think with all the free time they have they would be practicing how to make a fking burger.
I really wish sites and apps that let you leave reviews allowed you to give 0 stars because that's what this place...
Read moreThis place is an absolute joke. I ordered the new cheddar bacon king, and a whopper with cheese no ketchup or pickle meal. They ended giving me one patty with two little slices of bacon for the “bacon king”.... And they gave me a whopper with everything on it. Never gave me a receipt and argued that I ordered a single cheddar bacon king. When it’s listed as a double burger. I asked the manager where on the menu is that even a option and he claimed it was on the drive thru menu. It didn’t say anything about a single cheddar bacon king. To sum up this review I would like to say do not order from here their phone number has not been updated in months.So when they mess up your order you cannot call them you have to drive all the way back there. The manager will argue with you and not refund your money. He needs to be fired ASAP. That Burger King has such potential being in a prime location on Layton. THE...
Read moreCame in sometime afternoon. I didnt see any cars parked or any in drive-thru. I didnt see any workers except one guy cleaning with earbuds on. I called few times cuz no one was at the cashier. The cleaning guy noticed me and called someone else. Another guy came and I showed I made an online order. Nothing was prepared despite no one was working on the grills or drive thru or cashier. All i saw was receipts popping out of the cash register and no one picking up. Then, they started worked and behold! They got my order wrong. I told them what I ordered and they said they couldnt find the receipt or order details for it. I realized they wont get anything done fast so i left and told them to cancel the order if they see it. This store is dead. It should be closed down. Dont go there unless you want to have a bad experience like I did. Go to a...
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