The food at Culver's is always top-flight. I gave 3 stars because of the problem with the seasonal walleye fish fry for lent. Culver's cod fish fry is outstanding. Really, it is. But cod cannot compete with walleye for flavor or texture. Walleye is a superior fish, and is priced as such at the grocery store. Each year I truly do look forward to the lenten walleye. Here are my 3 issues with it:
Why is it seasonal? It is the absolute best item on their menu, hands-down. It beats the fish fry in absolutely every restaurant I have eaten one in, over the past 25 years. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.
During the once-per-year, limited-time walleye fish fry, it is random as to which stores serve it. Very disappointing when you get to the counter to find that the food you specifically came there for isn't served at that location. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.
The end date of the special seasonal walleye fish fry ends whenever. The end date is not posted in advance, so you don't know when this will happen. This year it ended 2 weeks before lent ended. So, so disappointing and annoying. I am not sure it is the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best item year round.
In conclusion, I imagine that some marketing genius with a bunch of college degrees came up with the idea of making it seasonal. Did I mention it is pretty much just plain common sense that it may not be the greatest marketing strategy to frustrate and/or annoy your customers by not serving your best...
Read moreOREO Cookie Cheesecake: Culver’s originated in Sauk City, WI back in 1984. When I was a doughy kid in the 90's it had expanded slightly and I have fond memories of visiting the location in nearby Wisconsin Dells while on vacation. Today, Culver’s can be found in 26 states serving up their famous Butterburgers and custard. For those unfamiliar with custard, it's similar to ice cream, except it includes eggs. The eggs give custard a smooth and extra creamy texture. OREO Cookie Cheesecake is currently one of Culver's rotating Flavor of the Day options. This custard is cheesecake flavored with rich cheesecake pieces and OREO Cookie pieces swirled in. Beginning with the vanilla cheesecake base, it was intense. I'm a fan of cheesecake, but this creamy custard was almost too tangy for me. Thankfully the chocolate OREO cookie pieces help to cut the cheesecake flavor and balance things out a bit. Speaking of the OREO pieces, there were plenty of mix-ins as both the cheesecake pieces and OREOs were bountiful. Ironically, I had no qualms whatsoever with the flavor of the actual pieces of cheesecake. Overall, this was an enjoyable flavor, but I don't think I'd want to eat more than a single scoop in a serving as that cheesecake flavor really packs a punch. Even though I probably won't get it again (Ben & Jerry’s Caramel Chocolate Cheesecake is still my favorite) I would still recommend it to cheesecake fans, especially if other cheesecake ice cream flavors are not available in your area. Doughboy...
Read moreHubby and I drove thru on our way to a meeting in Brookfield. We had a busy day, we were starving and wanted to grab dinner since we wouldn't be able to eat for the next 4 hours. I got my salad and had or throw it straight in the garbage. The lettuce was wilted, I could see through it and some spots have rotted into a brown goo. I'm upset hungry and now have to go without dinner. I called the restaurant and explained to the lady who claimed to be a manager what happen. She out me on hold for about 3 minutes. She came back and told me that it's the weather that made the lettuce clear but it's still good to eat. This is my 43rd Midwest winter and I've never been served rotten food and told it's the weather. I had to argue with her. She took my name and offered me a credit for another salad next time I'm in. That doesn't change the fact that I'm going into a meeting hungry and no time for dinner until much later. I have health problems that require me to eat regularly.
Next time, we will just stop at a gas station, I'll get higher quality food and no one will try to convince me to eat rotten food. This is more than crappy service and low quality food. It's insulting. I'm out my money, starving and not feeling well due to the need to eat and really don't want to go back to be insulted and treated...
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