Ma Fischer's — Restaurant in Milwaukee

We decided to go out for a celebration and eat at Ma Fischer's. We arrived at 10 p.m. with a group of 21. We were greeted by a young man, they set up one table that sat 11 and then told us to take the three booths beside the big table too.

We had 11 individuals at the main table, 4 kids each in two of the booths and 2 of our judges who are of Hispanic decent sat together in the last booth. We ordered food and reordered our drinks. The two tables that had 1/2 white children and 1/2 diverse children also ordered food and drinks and had no issue.

Our third booth, that had our two Hispanic Males. They gave their order, and the server returned right away with their ticket and they were instructed that they would need to pay up front. They said they we are part of the big group, we are all on the same ticket, so we aren't paying. The server then said, "You didn't specify that to me, why is that my problem and forced them to pay."

When the server returned with their tickets and cards we asked what was happening.

Side note: There was nothing posted inside the restaurant about a prepay policy from 10 p.m on. There was nothing on the menu. The board that was posted as we walked in was still the before 10 p.m. board which did not specify prepay and stated that the gratuity during the day was 18% on groups bigger than 6.

None of our other three tables were asked to prepay. Those tables had several white people. It is also important to note that our judge's table ordered 1st. Before the 10 p.m. cut off. Before the white tables.

When our server came over we asked her why the only table of two Hispanic males were told they were lying and forced to pay for food before they had received it while none of the other tables were forced to do so.

She said, oh it wasn't her table. The other server came over, and we asked her why only 1 table of diverse folks who were part of our group were forced to prepay and when they tried to explain that they were part of our group and I was paying for them, they were shut down and called liars. we immediately pointed out the inherent racism and profiling. Then our server went to talk to her manager and the server who took the boys order came over and said, well you see we have two policies after 10 everyone has to prepay. I asked why our other three tables didn't have to prepay. I asked where the policy was posted and if the boys were informed before they ordered. They were not. I asked if it was posted in the menu, it was not. She then made the claim that it was a different order and went in at a later time than the other three tables. That was untrue, as they ordered first.

While this was going on the manager frantically sent out another server to go change the signage so that the nighttime sign was up. They ran out grabbed the sign, and put out one that said all diners prepay after 10 and the group gratuity is 15%.

We ask that the boys get their money refunded and their food added to our ticket. At no time does their server apologize, and at no time does the manager come over. The manager then loudly complains about us. He refunds the money and then points at the table and says loudly, "But make sure they pay!"

Our server says that the other server is going to come over and apologize to us and explain what happened. She comes over and is incredibly hostile and rude. She is not sincere in her apology. She cuts me off. When I explain why, even if she didn't intend her actions to be racist, they were perceived that way and the damage was done to two upstanding and amazing individuals while my other diverse students watching on saw the whole act.

I get the check I give them my credit card, I notice that they have charged us 18% gratuity and not the 15% that is posted. We take a photo and ask. We all came in together. They can't explain this, though they try. The manager swipes it and leaves it on the front counter. NO one there. He walks away a bunch of people come in. We pick up the card no one notices. 0/10 would not recommend. I prefer my food without a...

I was hired to dine at the restaurant by a review and survey board. I arrived around 3:30 on a Saturday. I was immediately greeted and sat in a single booth by the door. The server came over with water and I took sometime with the menu. Three other patrons entered the restaurant and there was a big draft, leaving me cold. At the time there were 10 open large booths, multiple single person booths and 3 open large party booths. There may have been 4-5 other patrons in the restaurant. The host could have sat me away from the door, especially considering it was cold outside. But I understand that servers have sections. I noticed my server was also helping customers in the booths across the way . I gathered my soup, drink, water, coat and purse and moved to an easily accessible booth in my servers section.

Within 10 minutes of me sitting down, the manager/host seats a party of two in front of me. He stops by my table to say, verbatim “Just wanted to let you know, it’s fine this time, but these booths are for two or more people so if I need to I will have to ask you to move.”

I then say, oh, I moved because it was a bit cold where I was sitting.

He then says “yeah, but if it gets busy you’ll have to move”

I hadn’t received my main course, I asked him for the bill. He did not try to reassure me that everything was okay. He simply said, yeah that’s fine. He did not try to save nor earn my business.

When I finished my beer and proceeded to the front. During that time I let the manager know he was unprofessional, rude and In all of my years I had never had a person tell me I would have to move my seat while I was dining.

Either the manager on duty was discriminating against me, or he was on a power trip. But his lack of compassion, professionalism, integrity, respect, tact and all around duty to the Ma Fishers brand was a terrible first time impression. He continually talked while I expressed my concern with his behavior. After he continued to dismiss my concerns with comments such as “totally”, I used a civil rights movement reference. Because the way I felt the moment he told me I would have to move, as I visibly saw more than 20 open booths, was a direct collation to how people felt when they couldn’t swim in certain swimming pools, or they had to ride in certain areas of the bus.

It’s hard to believe that this happens in this day in age. But that manager couldn’t have thought within the 15-30 minutes I had left in that restaurant that a rush of people would yield him to tell me I had to move my seat for others to eat. Which is essentially what he said.

If he did this to me he is probably doing it to a lot more people. This experience left me feeling terrible, hungry, upset, enraged that a young man could have the audacity to call himself a manager but didn’t think about the server who lost a tip. Because I have worked in the service industry I understand that tipping more than 20% makes the world of a difference. But this manager did not care. Nor did he care about the Ma Fisher brand. I will be submitting my review and I will only be able to review dumpling soup and a blue moon, because the manager Ma Fisher hired, lacks basic competencies to be front of the...

They was Racist and rude towards me a Indigenous Girl. Listen let me tell you when I was warned not to come here. Decided to still come and should of listen to the warning. When I first came here the tall skinny Caucasian guy with the hat on was talking in a loud rude tone voice and directed me to sit at a small tiny table. I ignore that but than when he brought me the water I politely told him I don't need the water. I was looking at the menu from my phone and seen it matches the menu they had on restaurant therefore I told him I didn't need the menu. He took away the water and menu and was still rude. The waitor literally came over with a rude unfriendly frown and look at me racist and was biased to me because I'm black and a girl. I talk nice to him despite his energy was negative. I told him what I wanted to order and he walk off. He was treating others nice because they were either white or males but with me he was very cold and rude for no reason with attitude. I was going to write a review saying how racist it felt and how uncomfortable I felt but decided to still give the restaurant a chance. He serve somebody else before me who had a large order. When he brought me my shakes they look off putting. I sip on one of the shakes and it taste poisoned and off putting. He than toss my food on the table and ask me in as rushing hurry up voice was there anything else that I need. I told him no. I ate some of the food and it taste bland but I wasn't really going to complain about that. I just didn't like my milkshakes and just needed butter for the biscuit I order. The waiter walk pass and I told him I need butter for the biscuit and he look at me in disgust but said OK than I told him about the milkshakes tasting strange and that I want to watch him remake them. He immediately yell at me making a scene in front of the whole restaurant full of white customers fussing at me No! Than immediately out of guilt said he didn't poison and done anything to my milkshakes (I didn't even had a chance to say anything). He immediately grab my food off the table and told me to leave the restaurant and don't come back. I said no I'm still eating my food. He said no girl (he kept rudely calling me Girl in a racist tone of voice). He said your going to leave this restaurant and won't finish the food as this is a private business. I told him how he was wrong and he kept calling me "G.i.R.L" and smiling and laughing saying how he think it's funny as I told him it's not funny and told him to stop calling me girl. He kept saying it in a racist way and told me to get out and took the milkshakes away . The tall white guy with the hat came over and grab the food and ask me to leave and his tone of voice change once I start recording him. The racist Caucasian waitor tone of voice change and they try to make it seem like I was the problem and was stereotyping me when they were both just racist white males at this restaurant. Don't eat here if you are a girl or Indigenous (what they claim is...