I went in to order for myself and two other people. There wasn’t much of a line, and there was a nice Latino woman that started to help me but didn’t speak English much, so another employee took over. She was a taller African-American woman and she had a black bonnet on her head. She had the worst attitude and continued to have an attitude the entire time I was ordering my food. I kept on being nice although she was not and kept telling her thank you. I asked for half and half flavored queso which she told me that it would be an extra charge, which was new to me, because I didn’t want extra just a little of both flavors. When she talked she wasn’t being speaking loud enough for me to clearly hear what she was saying. She just continued to have a nasty attitude and tone with me and kept rolling her eyes as if I had done something wrong to her. When I got to the register, another employee had the same type of vibe and I asked her a question and she was snappy towards me. Mind you I’m being nice and polite with a smile and still saying thank you. She even was rude to another customer who came to ask her a question while I was waiting on my food to be completed. I will NEVER patronize this particular location ever again! I’ve never been treated so rudely at a Qdoba, or even at this location. I got two kids meals, and two bowls and still have them a tip but they still was very rude. Not all of the employees just two of them. People shouldn’t be made to feel as if they’ve done something wrong when they only came to order their lunch. The food was...
Read moreI went in to buy some food during my meal break on my 8 hour shift and had a not so "jolly" experience. I paid $17 for my meal and got a tiny scoop of steak and rice (the main parts of the burrito) but a lot of other toppings that filled up my burrito. The guy who served the meat and rice looked more concerned with going home, not doing his job with positivity, rather than actually giving me my hard earned money's worth of steak. The night, however, didn't go to waste fully as the other man served me a satisfactory amount of toppings to fill my burrito. He had a smile on his face and asked me nicely what toppings I wanted. I should not have to pay $17 and tip for a miniscule amount of meat (the main part of the burrito) or have workers serving me without any care for custumer service but I have a high respect for the workforce, especially those working to make ends meet especially during the busy holiday season. In future please give customers a decent amount of meat as this food is still pretty expensive and please treat people kindly with a smile, especially when working with...
Read moreChanged my review.
Just went a few hours ago, and gave them my order. I only stated that I wanted extra brown rice.Somehow, down the line when I get to the register they say “Extra Chicken?” I say, No, I only asked for Extra Rice. So the lady, gives me extra rice, AND extra chicken on the burrito even though I did not request extra chicken. When I stated this at the register, they tried to say that I DID say extra chicken when I did not. And the guy, had an attitude when I said that I’m not going to pay for a burrito with extra chicken, because I did not request it, only extra rice. SO THEN, they decide to remake it and try to do it off of memory, instead of confirming the vegetables with me, almost screwing up the burrito AGAIN. Anyways, I get to the register, the guy says the total, and I ask him for a glass bottle of coke, he proceeds to grab diet coke! I say, no sir I want the glass bottle of coke. HE then rolls his eyes! Like, how dare he. It’s not my fault you guys can’t STOP and LISTEN to people carefully when...
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