Subway — Restaurant in Milwaukee

I placed an order at this location online. I went on my LUNCH BREAK to pick my food up and my sub was horrible. The bread was hard, it was oily, and had a lot of mayo. Nothing in which I ordered. I proceeded to ask if they could simply remake the sandwich. The 2 young ladies told me no and I would need to call corporate to get a refund. Appalled to say the least. I asked to speak with a manager and no one was in. I demanded they contact him because I wasn’t leaving without either my money or a remake of the sandwich. The manager called and gave them the ok to remake my sandwich. I’m trying to figure out why would the manager need to okay this?! I spent my money and my time on my lunch break to come to this establishment and this is the treatment I get? I spent my whole break in there for something that could have been easily resolved. Subway please do better for your customers and find new employees and management. I can’t even believe the manager had me tell him what I don’t like about the sub. It shouldn’t have matter it should have been an apology given for the inconvenience. There is 2 other places I could go to and get better service but I choice this place....

I am visiting the city to see a comedy show tonight. I passed this Subway down the street from the theater and went to purchase a footlong Subway cookie, I LOVE THEM. A young Indian women mopping the floor stared at me from the inside as if she never seen an African American man before after I asked her politely from outside the store if they were still open. An older Indian woman came out the back as I entered the store to make my order than bring me up. While doing this she also proceeded to stare at me then pushed my order a bit towards me so I can retrieve it on my own. My parents fostered me in an environment growing up where we had friends and family of all cultures/skin colors in our lives. The looks I got here made me feel very uncomfortable and unwelcoming. I thanked them both, took my order and left. Not sure if I would visit this location again in the future. This type of experience, I just do...

If I could give this place zero stars I would absolutely do so. I asked for extra tomatoes and extra pickles and the woman behind the counter got defensive about the toppings and told me that if I wanted the extra toppings she would have to charge we extra. I asked her how I would be charged extra for the toppings and said that she would ring it up as extra cheese because there is no option to ring up extra toppings. I have never experienced this at any Subway I have been to before. I think the extra toppings come out of that woman’s paycheck so that’s why she was so defensive about the extra toppings. Bonus was the man in the back room that was laughing when I was just trying to order my sandwich. Honestly just...