Employees should clean the tables after each patron leaves & wipe them dry. Why would One want to sit at a dirty table? Have your employee not walk away from me, the patron, when questions are being asked about the menu. Have the employee not debate with the written menu with me, the patron. āReading is fundamental.ā Order is placed, Munchie platter, hot box with onion rings, 2 strawberry lemonades, ($89), why would you bring out fries & tater tots first? Meaning the plant based burgers & plant-based chicken are eaten without fries, once they arrive 10 minutes later? Makes no sense, not logical. The young lady at the register said, āFries & tater tots are appetizers. They come out first. The rest is a meal. It comes out later.ā The order was for a Munchie platter & hotbox, not appetizers. I asked if the entire order could come out together. The kitchen staff got involved & told me no. āYou get the tater tots & fries 1st & the rest of your order will be ready in 7 minutes. Very little was eaten. Very dissatisfied at this point. Boxed up everything to go. Gave everything else to others to eat. Was text later by those & asked, why is there a bone in the food. I will sent a pic. It was not a bone. It was a wooden stick. Why would a wooden stick be inside the plant-based chicken, why? Was it to suck on like a bone? Was it to represent a bone? Why would that be inside there to bite on, to mess up teeth? Get it together. This was very dissatisfying and disheartening. The lesson was learned. Eat raw food from my kitchen and if I want plant-based food, prepare it from my kitchen as well, not from twisted plants, who puts wooden sticks inside a plant based food. A wooden stick is not plant-based. Your facility says 100% plant-based. As I purchased the items from the menu I was asked if the food was for Here or to go. So if it was to go, would we had received the fries and tater tots first and then the rest of the meal 10 minutes later. Do better...
Ā Ā Ā Read moreIām really disappointed because I wanted to like this place so much. I am always looking for a comfort āchickenā from time to time but this place is NOT IT. We ordered the munchie platter because we wanted to try a little bit of everything and after spending $50 the only palatable food was the fries, tots, and still smokin burger. The drummies literally tasted like what I imagine the Krabby Patty painted chum from Spongebob would taste like. I have been vegetarian for almost 4 years and have tried a lot of fake meat and this was BAD. The morningstar frozen food is 50x better. The cauliflower, mozz sticks, nuggets and other burgers were also terrible (the how high burger was not terrible, but just ok). There seemed to be something off about each thing. The lemon pepper cauliflower tasted like pickles, the hot sauce had no flavor except for hot, and the ānuggetsā were the same smack flattened chum used for the drummies.
We also got it delivered with grubhub and they didnāt have any saftey seals on their packaging whatsoever. There was a shake in the bag (that we did not order) and the straw was stuck...
Ā Ā Ā Read moreFirst time at this place from out of town. I ordered the Chicago dogs and an oreo cookie shake. The wait was a little long but the music and atmosphere sufficed while I waited. My food came out cold, I was sooo hungry after my tattoo session, I ate almost one hot dog and a few fries. I couldn't do it. I went to the counter to ask if they had a microwave. They said no. The girl that took my order was now in the kitchen and asked me if it was cold. I said yes. Convo was done, she never offered to fix another one. I asked for a box to take it back to my hotel, I boxed it up and threw it in the trash. Not good customer service at all. It was a mixed crowd there but when Matt, waited 35 minutes for an order he called in but still waited him and his friend were offered a free cookie for the inconvenience. The only thing that was good was the oreo shake. Please do...
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