Crave Catering & Events — Restaurant in Minneapolis

CRAVE catered my wedding on 5/18/19. The entrees that we were served were cold. The potatoes were stiff, the vegetables could have been taken straight from the refrigerator and the fish, while the flavor was good, was akin to half cooked frozen fish sticks, and the same was said about the chicken and ravioli.

I spoke with nearly every table at my wedding, and I was told that their food was served cold.

I contacted our catering manager who got me in contact with the COO, who essentially told us that the reason our food was cold was that our speeches went too quickly and that they had to serve the entrees, essentially blaming us for the food being cold. Not taking the blame for serving cold food.

Professional catering companies should be aware that they will serve cold food if they serve it 20 minutes early (they use a hot box). Had a single person mentioned this, or even made us aware that if we end early we would be served cold meals, we would have told them to hold off on serving entrees. I cannot believe that a single staff member or the catering manager didn't mention this to myself, my husband or day of coordinator.

Everybody would rather have had time to grab a drink and socialize for a few extra minutes than to be served cold food. It was appalling and our guests were not happy.

Imagine walking the room at your wedding only to hear this from your guests. It is a sinking, mortifying feeling that I do not wish on anybody on their wedding day.

I find it hard to believe that speeches do not often end earlier than planned- this felt like a rookie catering company, not CRAVE.

We were told that half of the entrees were entirely cleaned from plates when the serving staff bussed them, which is their signal that the meal was enjoyed. We know that this was actually because our guests were hungry and needed to eat something, not because the temperature was acceptable.

While we were eventually given a half-hearted apology on a phone call with the COO, we were served two separate excuses for our cold food before we got to it- I am shocked that a call to apologize for ruining the meal on our wedding day was as difficult as it seemed to be.

The COO eventually offered to refund us 50% of our entree charge, still leaving us with an incredibly high bill for cold food. This does not make up for our unacceptable experience.

Avoid,...

We were thrilled to have an excellent experience with CRAVE, the incredible wedding caterer that made our special filled with delicious food. From the moment we connected with CRAVE, their exceptional service, delectable cuisine options, and professionalism impressed us.

Working with Ivy, our main point of contact at CRAVE, was very easy. She was friendly, organized, and attentive to every detail. Ivy took the time to truly understand our tastes, preferences, and dietary needs, ensuring that our wedding menu was customized to perfection. Her expertise was invaluable throughout the entire planning process, making it a seamless and enjoyable experience.

The quality of the meals provided by CRAVE was simply exceptional. From the mouthwatering appetizers to the delectable main courses of beef medallions, honey pecan glazed chicken, and butternut squash ravioli, the food exceeded our expectations. The flavors were rich, vibrant, and perfectly balanced, leaving our guests raving about the exceptional quality of the dinner. The attention to detail in presentation was also noteworthy, as each plate was beautifully arranged and showcased the chef's impeccable culinary skills.

One of the most impressive aspects of CRAVE was the professionalism of their catering staff. From the moment they arrived, they were organized, efficient, and very attentive to every detail. They ensured that the meals were served promptly and with a smile, creating a seamless dining experience for our guests. The catering staff went above and beyond to accommodate special requests and dietary restrictions, ensuring that everyone felt included and satisfied.

The level of professionalism exhibited by CRAVE extended beyond the day of the wedding. They were responsive to our inquiries, flexible with any last-minute changes, and always went the extra mile to ensure our satisfaction. Their commitment to delivering an exceptional dining experience was evident in every interaction we had with them.

If you're searching for a wedding caterer that will wow you and your guests, CRAVE is the perfect choice. Ivy and the entire team's professionalism, attention to detail, and dedication to creating a memorable dining experience really set them apart. We are forever grateful for their contributions to our unforgettable...

Sarah & CRAVE were amazing to work with. From the start she helped us set a budget, recommended appropriate portions of apps, and accommodated our food choices. She was so responsive and met us at my place of work for our final walk through.

Our tasting was amazing and we grew close to our catering server that night (she helped answer questions about service). We joked she should sign up for our wedding and sure enough she was there! What a pleasant surprise to be served by someone from start to finish. Our catering lead Ryan, the night of, was also professional yet so personable. He made the night perfect and made sure our families were also well taken care of!

Sarah also involved the CRAVE dessert team to have my late mother’s specific recipe of cream puff be delivered to each table with a cute message. It was the perfect touch and sealed the deal when they said they could do this!

Sarah G and CRAVE Team thank you so much! Of course, we hope to never get married again ;) we would...