My family and I always receive the worst service from the short dark haired girl. Sheās always rude and makes EVERYTHING wrong. When ever anyone tries to correct her (other employees or customers) she rather argue sheās right and itās such a HASSLE. It could be as simple as a chili cheese dog thatās missing cheese and instead of making a new one sheāll just tell you itās in there even if you tell her itās not. Sheās extremely condescending and argumentative. My family and I have been coming to this location for 15 years and have never received such terrible service. Weāve been coming here since one of the owners used to work there himself. Iām not sure if itās still owned by the same folks but none the less she is ruining the experience...
Ā Ā Ā Read moreTerrible customer service by a manager named āAndreā he took a group of 3 before us and that was at 8:16 when we got out the car. When we approached the window instead of being at least greeted he just started putting up bars and we asked if they were still open and he shouts that they close at 8. Which is false because a friend works here and it closes at 9 when they do. Got great service down the street though go there if you want to be helped by quality staff and not fake gangsters...
Ā Ā Ā Read moreThe woman who made our treats was not a competent ice cream maker. She messed up the Royal Blizzard, and put all the fudge on the outside of the ice cream, not down the center. When she inserted a spoon, half of the fudge ran over the edge and onto the counter. She pretended not to notice. When I confronted her, she said "Oh, the cup must have a leak!" and then got another larger cup to put the smaller cup inside of. On top of that, the ice cream was overly blended, runny,...
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