how can I rate the place when I can't even place the order? It just spins after I click my purchase and goes back to the same page. I completely overt. You just cost your drivers $20 for a $30 pizza. Close your business get out of uptown. you don't offer a service. You're not a business. I called the store and with no duress from me I just asked if I could order a pizza over the phone and I was hung up on. I am going to contact my local business license bureau. Display should not only not be allowed to sell food they should not be allowed to have a business license. They are selling a product. They are not delivering. They are not talking to their customers. What are they doing there is it a tax rate off? Do not shop here do not buy here do not give them business get them out of uptown. There is something wrong. I'm a professional adult that has an ordered Pizza Hut since college but somethings going on here. You can't even order pizza. You can't talk to an adult. What are they doing? contacted the company now times three and hung up on times three. I am completely calm. I want did an explanation why I can't get the order to go through why it tells me there's an order but I never get the order. After I asked to talk to someone that might be able to explain it to me I was transferred five times and eventually hung up at the uptown location location. This is not a business their license...
Read moreListen, this Pizza Hut just went above and beyond, for literally no other reason than they wanted to provide outstanding customer service. I ordered a large stuffed crust pizza double cut (twice as many pieces) with two toppings and somehow selected that I wanted Honey BBQ sauce instead of marinara?? The pizza arrived in 20 minutes flat (I live really close) and there was a cup of Honey BBQ in the box which I thought was weird, but I didn't realize that the actual sauce on the pizza was also Honey BBQ until I ate a piece. I really, really do not like Honey BBQ. Confused about what was going on I called to see if I messed up or the store messed up and if there was anything they could do, and the call center said maybe they would let me trade it out, and transferred me to the store location. I felt like a dope but the man who answered had no problem making me a new pizza (which he DID NOT have to do, I'm the one who made a mistake after all) and got it out here just as fast. After a Domino's driver altered my receipt to increase their tip and this Pizza Hut went out of their way to correct MY mistake (and I don't even think I've ever ordered from them, so it's not a "regular customer" thing) I know exactly what pizza chain I'm choosing from now on. Thank you a thousand times Pizza Hut, you made my night. Lord knows why I ever strayed from stuffed crust...
Read moreVery poor service. As a person from out of state, this experience was horrendous. I asked about their specials to see if they were similar to my area, the Asian male was rude. I ordered my food and after ordering my food he handed the special I was asking about to another customer. Hence me saying that’s is what I was asking you about I want to change my order. He yelled and said it was too late. My husband was outside and I asked for my money back and to cancel my order. He yelled and said he couldn’t do it because his manager will be mad at him. To which I told him “I do not care, your service is horrible and I don’t want to spend my money with this establishment.” He took my receipts and threw them in the trash, began refunding my money Instead of putting it on the counter he proceeded to throw the money ( dollars and coins) at me. My son yelled at him to stop disrespecting his mother. I simply said please don’t throw money at me to which slammed the rest on the countertop. As we exited the establishment he yelled “Don’t come back!” This was VERY unprofessional, disrespectful, and rude. The owner of this establishment obviously does not have trainings or hold their employees accountable because this employee felt way too comfortable behaving in this manner.
Never again will I go here and I don’t recommend anyone to support such a poor...
Read more