Chick-fil-A — Restaurant in Miramar

I dont know how i spent $50 on three meals but apparently thats what they charged me and i never received a receipt.

I typically trust chick-fil-a and didnt check my order they handed me three bags and i assumed it was all there. The chicken for the meals were missing but fries and sauce were in the bag. I ordered a fruit cup for one meal and it was missing and they didnt put the almonds for the kale salad. SERIOUSLY!! I didn't realize until i got home i called and spoke with a manager and advised me i can come back and see him. He had a blue shirt and gave me his name. When i arrived someone asked if they can help me and i told them i spoke with "the manager" and they said to come in and ask for them because i was missing the chicken in my order. He said well he's still here let me go ask him. He disappeared and never came back. Then another guy i think it said lead on his shirt asked if he could help me and i told him, the guy before you said he went to talk to the manager and never came back. He asked for my name and i gave it to him and the manager i spoke to on the phone never put it in the computer and he just asked what was missing and apologized. Then the manager i spoke with appeared and said ohh i never put it in just give it to her.

This is seriously crazy. This is a brand new location and typically chick-fil-a is on point. Not this location. Then the chicken was burnt when i got it. Seriously horrible. This place will tank eventually if they dont get...

i never usually write reviews, even when i have a negative experience, but today has been such a horrible day and the decision myself and my partner made to eat out was in an effort to lift our spirits. instead, it made today somehow worse!

we ask the woman who took our order of we can use two rewards in one order (we had a free L sweet tea and 2ct strips), she said yes. we showed her the QR code for both and she said she didn’t need to scan them and she can just put it in manually. we were confused but we never worked there so… we asked her to confirm, “hey, so those two items are free right?” she said yes.

mind you, customer service at cfa is usually very good and i totally get people having a bad day (like my partner and i) and not being in the best mood but she was definitely a bit cold and it was enough for both of us to comment on it after our interaction.

so we get to the service window and are handed the food with the receipt. we were charged for both “free” items. we asked the man who handed us our food “hey so was she supposed to scan the codes?” and he replied with, “yea if she didn’t then it didn’t go through.. i’m so sorry guys.” so we left kinda upset :( then as we snack on some fries on the way home we realize my 8 pc meal didn’t come with fries.. yay!!!!

again i’m never usually this bitter but today was genuinely so horrible and this was the smelliest cherry on top ever… and i’m a silver member mind u! i’m a cfa defender but this...

I have placed an order on the mobile app for their breakfast. Once I placed it the app told me if I didn’t get there by 10:30 then they will cancel my order. Once I realized I was not going to make it in time I called this location To see if it was even worth me taking the drive. Every single time I hit the option three to speak to an employee it immediately went to voicemail as if they cut off their lines. I of course had to push option to for the catering and the caterer told me that it was perfectly fine as long as Ito see if it was even worth me taking the drive. Every single time I hit the option three to speak to a employee it immediately went to voicemail as if they cut off their lines. I of course had to push option too for the catering and the caterer told me that it was perfectly fine as long as I placed the Mobile order. I get here try to get my order of course is canceled and yes I am pissed. so I go to see if I can still do get some breakfast options since I drove out here and spoke to a manager and the manager basically told me there’s nothing she can do that I had to basically lie to the system say that I was here for a carryout which is something I wouldn’t know and apparently one of their employees doesn’t know as well. Just gonna be honest the Manager Was not open to seeing if any breakfast item was an option and did not want to work with me even though her employee did tell me the wrong...