Sushi Karma - Asian Bistro & Bar — Restaurant in Mission

Went for lunch today and was interested in trying something new for sushi with the wife. The music was a little loud and it was hard to hear the server speaking. Ordered the spicy crab salad and eggrolls for appetizers while we tried to figure out which lunch special we were going to choose (options were a 1, 2, or 3 roll which all came with a soup or salad and a crab rangoon). My wife and I decided that I would get the 2 roll and she would get the 3 rolls so we could try a variety of rolls as we had never been here before. I ordered mine with the spicy tuna and the crunchy karma as I was told one of my original options was not offered in the lunch special (even though the special stated that it was only regular rolls and they was on the regular roll menu?). My wife goes to order her 3 roll special and we were informed she could not take any leftovers. My wife asked for clarification as to where it said that. The server pointed out that the menu stated “for dine in only” which would be understandable if we were making a to go order, but we were eating in the dining room with plans to eat what we could. My wife decided not to order anything at that time as she was a bit taken back. Soon, another lady came by and asked if our order had been taken and we said yes but asked for clarification on the not being able to take leftovers with us. She said it was just for the 3 roll special (which still makes no since as we are ordering in and not to go). My wife stated that this was selective at best, which seems to be the case because no where on that menu does it state that you can’t take leftovers home. How is it ok to deny me to take my leftovers when it is food I pay for? We get our appetizers, the eggrolls were decent, the crab salad was good but very spicy and mostly consisted of cucumber. My wife and I were talking about getting something for her but couldn’t find the server and I went to ask someone at the counter if we could just add a roll…I was made to wait until the server came to the table with my food and she made funny faces when I ask about adding a roll. That was when my wife had enough of this awkward experience. She stated that she would like the check so that she could leave as she was not happy with her current experience. The server returned with the check and apologized by saying “I am just a worker” and something along the lines of not making the rules and having to abide by policies. My wife stated that it would make sense if we were making a to go order…plus, what would be done with the leftovers any way, reuse them? (Server’s face to this was suggestive which would make sense as to why my tuna may have been room temp). We most definitely will...

I'll in no way claim myself to be a connoisseur of sushi, or Asian-style food culture in any way.

But, that being said, I will say that I am a very big fan of Asian cuisine in general. Frequently eating at many of Kansas/Kansas City/Missouri's Asian restaurants, I'm absolutely someone who spends perhaps an unhealthy amount of money on Asian dishes.

This will be the first review I've listed for a restaurant. Not because this is the only restaurant that I enjoy greatly, but moreso because this is a restaurant that I feel has already shown the traits of being a local powerhouse business in terms of sushi diner, an general culinary hotspots around.

To start off, the food is great. The sushi is well balanced, and served at a good portion. The menu is surprisingly varied for how short the restaurant has been open, and I'm absolutely confident in the menu harboring a massive amount of variety in the future.

The inside of the restaurant is well kept, you're hard pressed to find a moment that the restaurant tables haven't been cleaned or aren't being wiped down currently. The staff does a great job of ensuring that the restaurant remains presentable.

Which leads me to the staff;

Even if the food wasn't as on par with their contemporaries, Sushi Karma has absolutely earned my spot as a consistent customer with their constant well mannered, well trained and charismatic staff who consistently makes me feel welcomed and appreciated as frequent customer.

Cyrus, the owner, is genuinely one of the most down to earth, approachable and humble business owners I've met. Any small errors in my order were compensated in a genuinely apologetic manner. You can always see him managing the store and watching carefully after his employee's, answering the phone and frequently making small talk with customers which makes the experience all of the more welcoming.

I've seen specific reviews where people have given concerns or criticism over the restaurant, and the way these concerns are addressed shows a good heart and a humble attitude and listening ear to run and improve a business!

Overall, this is an amazing place! I really don't "shill" out for restaurants and leave others to their experience, but I really can't recommend this place enough.

PS: Philly roll, with no cucumber, add crab meat with a side of eel sauce is a godlike roll and I recommend it...

I am giving this restaurant a one star review because of their service and the overall value for your money. I have referred many of my friends to this restaurant just because the quality of the food was so good, but I will no longer in good contest be able to refer or recommend this restaurant to anyone else to spend their hard money. I usually come and I get the tofu fried rice which you know you spend about $18 per plate and you get mountains of rice maybe five pieces of tofu if you’re lucky And if you order a side of tofu for $10 you get eight cubes of tofu. Now we all know that tofu is roughly about maybe 2 to 3 dollars per block which is not expensive at all the food the overall taste of the food when it’s made correctly is amazing. However, the service just leaves a bad taste in their mouth to the point to where I no longer will frequent this business Despite how much I love the taste of the food, the owner tells me as of as a patron of her business that she rents the building for $10,000 per month and she has to pay her employees that’s fine however, if you try to make your customers pay for your poor business choices as far as what your rent is that that’s a good quick way to go out of business Even when you try to talk to them and explain to them hey just so you know to let you know from a consumer and a patron standpoint you know just kind of how this you know is from our perspective I get cut off I get you know that’s just what it is. This is what we have to pay to stay here so if you wanna freak on our business, this is what this is what it is and what the owner fails to realize is There’s more than one Asian cuisine restaurant in town. I’m just trying to let her know. Hey, your customers really appreciate the product that you put out not so much the service so unfortunately for me today February 25 of 2024 I will no longer frequent this establishment I used to spend anywhere from $50-$60 by myself when I would come because I would order like multiple plates and I mean, just just also kind of help you know with the business side of things, but Yeah sad day. As I have stated before, have referred many of my friends to this restaurant just because the quality of the food was so good, but I will no longer in good contest be able to refer or recommend this restaurant to anyone else to spend...