Chipotle Mexican Grill — Restaurant in Missoula

To everyone working at this store the afternoon of 11/28/21, I love you. Time for some backstory: last night (11/27/21) my roommate and I were sitting in our room, just hanging out. As is customary with us, every once in a while, one of us would randomly and somewhat unknowingly break out in some random words or an odd tidbit our brain had whispered to us in secrecy. There is usually no chance of stifling these outbursts, and it is best to just follow along. One such outburst occurred last night, with my roommate suddenly exclaiming "TWO TANGERINES!!!!" We found it rather comical.

Fast forward to this afternoon. I had decided I wanted to eat Chipotle, and had entered my order into the website. When asked to give my meal a name, I requested input from my roommate. She explosively exclaimed "TWO TANGERINES!!!!" once again. It was too good to ignore, so I gave my meal the name "TwO tAnGeRiNeS!!!!"

I made my way to the restaurant in a penguin onesie I had donned this morning and was reluctant to take off due to its extreme level of comfort. I had hoped to obscure it by putting a rather dramatic poncho I own on top of it. This was unsuccessful. It was really quite the look with a poncho on top of some penguin legs that only cover part of my calf due to my height. Covering my ankles were a pair of mismatched tie-dyed socks with Chacos. It was some mix of awful and majestic, I have not decided which. But I digress.

Returning hungrier than ever from my penguin-impersonating migration, (much like penguin parents taking to the seas to gather food for their young) I opened the bag with rapturous excitement. To my utter bamboozlement, as I peered inside I discovered more than the burrito I ordered. There, on top of my food, were TWO TANGERINES!!!! My roommate and I sat there in elated shock for probably 10 minutes. The employees had such a wonderful sense of humor that they made our day about 15,245.9 times better by somehow finding tangerines, putting them in salsa containers, and giving them to us with my meal. It was truly one of the most exciting moments of fast food enjoyment that has ever occurred, surely. I don't think I will ever be over it.

All craziness aside, this is a lovely Chipotle with cheerful employees who have a delightful sense of humor and make great food. Thanks for...

Hello, Being in an area that has very few options for what would be called Mexican American food. The portions are so out of wack it's ridiculous. Ive been on the restaurant business 20 years and the amount of meat that is put in the burritos are atrocious and also how it is distributed throughout the burrito. There cannot have more than 4 oz's of meat in the burrito itself. Then to top it off why is it put all on one side? This is the 3rd time I have gotten a burrito along with the others that there is very little meat then I cut it in half to see how it was distributed & it's all on one side! There is no value in this item. It is stuffed with rice and beans and no meat. It is also always rolled very messily and all the contents in the burrito fall out. The chips and queso... The chips were stale and over fried, I don't know if the queso is being made in house but it was awful. The queso tasted like someone didn't cook the flour out of it or some thinking agent made it gritty. It was also extremely bland to taste! To spend almost 40 to 50 dollars is terrible especially considering I am doing an online order and not taking up space in the establishment. I will continue to make my own at home and I will not be back! It is very disappointing that multi million dollar companies put so much money into their business but do not continue to follow through with their execution and rip off customers. Why can't it look like what you present in commercials and advertisement? Your just like oh who cares there gonna buy it anyway and we are making our money! That's why not everyone should own a restaurant!!!!! It sickens me. That is not how you treat people, community and you prey off of those who don't know better. Like Snookie said "where's the...

What a joke! This place wasn't qualified for a three-star rating on the day they opened, so I have no clue where these other glowing reviews all come from. Probably z-gener droids who are used to eating sub-standard garbage. In the my view, and the view of many others, this place should just close down, already. Just do us all a favor and CLOSE already!

The last time I bothered to stop at this dump was a full year ago. It was grossly over-priced, and they were out of fully HALF of the items on their menu. Their excuse? The failsafe fallback, COVID. What a shock! Today, almost a year later, given that there is no COVID, and given their incessant, 24/7 advertising of their purportedly incomparable "carne asada", I foolishly chose to stop there yet again. What a mistake!

They open at 11:30 am, and it was literally five minutes until noon! What did I learn? That they had no carne (no beef), no chicken, no brown rice, only pork (carnitas), and the skant little pork that they had, was soupy, grainy, old, and thoroughly unappealing. When I asked why and how they could possibly be OUT of beef, chicken AND brown rice, ALL before even the NOON hour (?), on a weekday (??) Their answer was "trucking issues" ?!@#%!? Ppppffff! C'mon, people! Really??? Just CLOSE already! You're an empty, meaningless, pathetic joke!

UPDATE: As for the 'owners' recent, and rather trite and meaningless response? Dude, I suggest you reach out to yourself, and learn how to manage a functional business, because you clearly do not know what you're doing at-present, and then, if you continue to fail, like I've said, this isn't brain surgery or quantum mechanics; just do us all a favor and...