Pizza Hut — Restaurant in Missouri

They had horrible customer service. The person at the counter must have been new but horribly orientated. Food was nasty and still had to go back in twice for my extra condiments I paid for. Oh and I called my order in and it took over a hour to get it. The manager was at the front but rude also. Which caused the other person in front yo be irritated and rude. I came back in after she assured me the condiments I asked her not to forget weren't in my bag. She forgot them then asked me to step up and then slung my condiments on the counter by another person. Causing that person to have to step back due to COVID. I only still purchased trying to be nice and I didn't want to have to wait 30 minutes longer for a refund. As I saw another women do. I haven't ate at Pizza Hut in over three years and something told me to go to your location by my home but I didn't. Big regret I don't know when I'll be back, I was very disappointed with this encounter. My pizza was the nastiest the pepperoni was good my family said. At least they ate because I don't eat pork. We ordered Cinnabon MINIROLLS and got...

I wish I could give this place 0 stars but you have to in order to write a comment let’s start off with staff attitudes they don’t know the meaning of customer service the manager attitude is rude and disrespectful to people that’s spending their hard earned money there and want fresh food the food on the other hand is dry and look as if it had been sitting for days and days the order that I placed was a big order and was missing food to where I had to call they sit the phone down and take over 20 minutes to where you can hear everything in the background them laughing and talking this establishment is so unprofessional it’s ridiculous they need to give us more options of Pizza Huts in north county cause this ain’t it!!!!!!! And all of these complaints nothing has been done about the issues…..Soon as I asked for a refund or my food to be replaced she had a attitude as if she spent her money on it which...

I ordered pizza tonight, immediately after placing the order online the store called and said they would not be able to fulfill the order because they ran out of dough. How is that possible? Not only is that an inconvenience they could not refund me the payment or send my order to a different location, so my family is left hungry tonight. After speaking with customer service and being hung up on twice I was told I could be helped. You guys completely dropped the ball tonight.

Update: Pizza Hut sent me coupons as an apology for not having pizza dough, but guess what....for some odd reason when i took them here to be redeem the code didn't work. What are the odds of a coupons being sent from corporate not working in the pizza hut they were sent for? This is lackluster service at best. They have completely dropped the ball and I won't b ordering anything else...