Jamba — Restaurant in Modesto

EDIT: This Jamba Juice really cares. The customer service person I emailed was polite, the manager on the phone was well spoken and kind and offered to replace my bowl for free. I'll admit that I was nervous when I went back to get the free bowl. Most of the morning crew recognize me, so I didn't want them to think of me any differently. And having worked in food service in the mall, people complain to get free things /all of the time/. I was ridiculously worried that they'd think I was just wanting free stuff. Much to my surprise, they all treated me just the same and were lovely as always. They made my entire order free, and were just nice and sweet like they always are. This experience made me come back and change my review from a 2 Star to a 5 Star, as they all showed me that they really and truly cared.

I come to this Jamba often, and usually it's a 5 star place. But today, for some reason, that was different. I got off from my evening class tonight and decided to drive on over. It was about 8:15 when I got there- near closing, but not quite time to close up shop. The woman that took my order was ok, I was a bit thrown off because I'm used to the workers there being super friendly. But whatever, I didn't sweat it. It's later in the day and she was probably tired. ANYWAYS, that's not what my problem was. My problem was with the food I was given. I order a chunky strawberry bowl with no peanut butter, substitute granola. I know that's a probably a pain in the butt to make, so I don't sweat it if it's off a bit or whatever. But when I opened my bowl as soon as I got home, it was... Not good. The consistency was more watery than their smoothies. Barely any granola. And I have no idea what the heck was wrong with the strawberries- if they had been sitting out or were old or what- but they tasted extremely nasty. Like, I bit into one and without thinking spit it back into the bowl. Extremely yuck. I'm only writing this review bc I have no time to make it to the store to have them remake it, as it's almost 9. Also didn't get a receipt (I should have asked, I know. But usually cashiers hand them to you anyways or ask.), so it's not like I can go back in the morning and get another bowl or a refund.... Overall, I'm really sad. Super duper sad. This is my favorite Jamba Juice (that's the only reason I didn't give a 1 Star). Well, /was/ my favorite...

Hello my recent visits have been horrible. Not one, but several. Every time I ordered a small Jamba Juice, I also had 2 extra fruits or vegetables added. EVERY TIME the drink I was handed was still in a small cup. At that point I was into the drink over $7.oo for a small. Today they told me I could have a large for the same price as a medium (Thursday). So I paid for a medium and added fruit. My cost was $7.25. They handed me the smaller of the 2 medium size cups. I said, "This is supposed to be a large". They told me the fruit I added made it shrink to a medium. I use to pay $6.50 to $7.00 for a medium and they would fill a POWER CUP and tell me the extra fruit made it bigger. Hey anything for a buck!!!!!! I'm probably going back to water. At least I know what...

I dont usually write reviews on places but I just couldnt stop smiling this afternoon after this extremely patient and sweet red head helped me out.

I've never been to a jamba juice and I was just having one of those days where nothing could go right. I came in with my very cranky son who didnt know what he wanted and my daughter who is autistic and had 17 million questions for this girl. The red head dealt with use like a freaking champ. So sweet and kind and helpful! She suggested this chocolate peanutbutter thing for my son (which he loved and he is super picky) and answered every one of my daughters questions which is more than I can say for most people. Will definitely be...