Church's Texas Chicken — Restaurant in Monroe

NOOOOOOOOO STAR 🤬🤬🤬🤬 I really don’t want to give it 1 star. My order was not correct and when I actually realized the price was more than what I expected I looked at my receipt and asked her what did she ring me up for. Of course she had an attitude, well every body had an attitude and it’s “MY MONEY” and I wanted a refund, they call the “Manager” and he proceeded to tell me I couldn’t get a refund because it was already rung up…. Ummmm excuse me, at this point I want a refund of my entire order. You can’t tell a customer that they can’t get a refund, especially if it’s something they didn’t want and it’s their money. And to make matters worse he hung up the phone on me, the nerve of him, so very RUDE. I just asked for a full refund if it was going to be a problem….. I see he didn’t want to do that so she gave me the refund amount of the over priced item I didn’t ask for. Customer service just sucked….. the front window worker had the nastiest attitude A’paris H. The other lady that made the call to the “Manager” she was ok…. But these places kills me when they act like this stuff is free and it ain’t. I will never ever come back to this place again. It’s the location in...

Once again we are so grateful for Church's Chicken the family there is wonderful and funny, joyful and love to each customer that comes through that door so to whom ever read this message you may not know me or have seen me as much but I guarantee you you know my husband his name is Euladee Stowers jr. But most people a- round Town knows him as jelly😁😀😍 I would like to take this time to say thank you for taking time out for my lovely family making sure the food is always on point please guys keep up the great work y'all are the best and one of a kind🤩 myself we have a big family on my mother's side of the family they all come here tomorrow Georgia just to get guess what yeah you said it best yeah Church's famous chicken they don't go no other place so I would say that this should put a smile on a lot of y'all faces today stay safe wear your masks and keep up the great work thanks for all your hard work and effort each and every day from each and every one of you guys...

My first time going to this location. Walked in the door no one spoke and continued to work. Well..communicated with each other. One of the employees came inside from standing out smoking. I saw underwear from men's pants sagging. The customer service sucks Flloor dirty and it wasn't crowded at all but still took them forever to get the food out. The restaurant could use a makeover and retraining the staff is needed! I had to ask them to clean the counter full of spilled soda. By a lady in a wheelchair who had a difficult time getting in and out of the door. I had to hold the door for her as well as make sure that she didn't flip over with her small grand sitting on her lap. The ramp was very tiny and needs a revamp ASAP! My family and I tossed out 5 of our 8 pcs of chicken fried hard-like skins. Wasted...