Subway — Restaurant in Monroe

I dont usually write reviews. I've worked in service industry for many years and I know how difficult it can be, and this time was no different. The young people behind the counter were obviously doing the best they could during a lunch rush. It was not the mistake made that was in anyway upsetting, it was the response to the older gentleman's frustration over the mistake being made that was troublesome. Rather than admit the mistake and move forward, there was no communication that the situation would be corrected and the gentleman waited for 2 more sandwiches to be made ahead of his. Because there was no acknowledgement, the man became frustrated and said he no longer wanted the sandwich and left the line. If the situation had ended there, it would have been a disappointment and nothing more, after all, they were busy and mistakes happen. My negative review actually comes from the public display of rude and disrespectful behavior that continued for many minutes after the gentleman had left the building. This, was unprofessional and disrespectful, and as a whole, unacceptable. Everyone deserves grace, the busy young people behind the counter AND most definitely the frustrated, older man that didn't get the sandwich he ordered. I've always liked Subway for a slightly healthier lunch option, I expect, however, that my sandwich should not come with a side of heartburn due to staffs...

I forgot to leave this review, but I went here before my seasonal job one day back in October, and there was a small, soft spoken woman working the counter by herself.

I fear I stressed her out asking for a 12in cheesesteak sandwich on flatbread with double meat, but she stuck with me and all of my “extra _, extra _, extra __” requests, even as I could see some concern growing as we loaded up this skinny slice of bread, and I’m sure she was wondering who was gonna be eating it, considering she was only a bit smaller than me.

She did get a little creative with closing it, which I actually really appreciated. Don’t get me wrong, I know how to eat tacos so folding it in half isn’t a /problem/ per se, BUT! Rolling it was MUCH more effective at keeping everything INSIDE the sandwich and not smeared all over the parchment paper.

I wish I had caught her name, but I was so excited for my sandwich I ate half of it in my car right outside before I actually drove to work that day, eating the rest before my shift.

Everything tasted fresh, and unlike some subway employees she didn’t seem at all judgmental about the monstrosity I was ordering, simply concerned about the logistics and perhaps even a little impressed, as this is clearly my “usual.”

Great experience, amazing service, definitely gonna try and swing by more often whenever my...

I’m not sure if this location switched management or what? But this was by far the worst Subway experience I’ve ever had. I placed my order at 8:14AM EST and I didn’t walk out of Subway until 9AM and no! Not because I sat down to enjoy my meal it’s because the associate working never told me there was an hour wait on bread even after I’d been waiting 20 minutes. If Subway opens at 8am customers expect there to be some kind of bread ready except Flatbread. Regardless, I told her I’d opt for the Flatbread after waiting around. She started making my sandwiches and I’ve never seen someone move so inconveniently. I work in Fast food as well so I myself have come up with a system to be efficient. She made 1 sub at a time and decided she wanted to train a new employee at the same time she’s already slowly making my order. By this time it’s 8:45am my order was supposed to ready at 8:30am, I’m getting frustrated. She proceeded to dress my subs with toppings and she infuriated me! I asked for a few more olives this lady literally grabs a fist full of olives and puts them on my sub! The new employee even looked like DANG THATS A LOT OF OLIVES! And when I got home to eat She added Wayyyyyy too much salt to both my subs. I genuinely cried because I had just gotten off work and just wanted a sub...