Food was good. Horrible customer service. Put a pick up order in at 9:42, was told to pick up in 20 minutes. Show up after 20 minutes and the doors were locked and some lady standing inside talking to one of her friends on the phone. Finally got let in by an employee in the parking lot, to have that lady tell me I'm lucky they are letting me in to get my order and that they stop pick ups at 10 pm. I then asked went would they even take my order and was told that they expected me to show up before 10. She then tries telling me I ordered at 9:20 and I told her that was incorrect. She searched through her computer to find the real time I ordered and judging by the look on her face she felt dumb. Didn't receive an apology or anything. Won't...
   Read moreThe manager joel is very rude. After placing our order my wife called to check the address bc online it posted incorrectly. The manager answered the phone and interrupted her and put her on hold. She waited 12 minutes and tried calling back. He immediately placed her on hold. After another long wait she tried again. He hung up on her. We tried again. He picked up and said âi dont have time for your prank callsâ and hung again. So i tried from my phone. He hung up on me 2 times. I then called from my work number and he finally answered. He was extremely rude about the entire situation. I hope his boss Jenifer reads this. He is very unprofessional and has no business being a manager of anything. He canât even manage answering...
   Read moreI ordered off of Uber eats I would give a zero star rating if I could my food was delivered cold and when I reached out to the store to get the issue resolved they said" since you order off a 3rd party app we will not remake or redo the order if you want your order fixed you have got to reorder this is not the customer service that they boast on there stupid commercials you guys only had to remake the order to resolve the issue there was no need to e rude to the person who pays your paycheck all I asked for was a remake of the order and you were rude and disrespectful to me and my family after we paid over 47 dollars on the farm order check your team papa johns there was no reason for the way...
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