Zaxby's Chicken Fingers & Buffalo Wings — Restaurant in Moore

I used to frequent this location for their Zappy hour special. They since got rid of it, which is fine. I’d still go here because the food is always fresh and there is never a wait. I had no complaints. Until recently. I showed up about 10 minutes before closing. As I walked up to the restaurant I noticed an employee walking away from the door. I thought “surely she didn’t just come up and lock the door on me.” She did. And she had to have seen me while she was doing it. I tried opening the door, and even though they still had ten minutes before closing she didn’t come over and unlock it for me. Look, your business hours are your business hours. You should be reliably open until then. No, I’m not being “that guy” by coming in right before closing, because it’s not like I’m dining in at a sit-down restaurant. It really shouldn’t be too much trouble to grab some chicken fingers 10 minutes before a place closes. Plus it doesn’t feel nice to have somebody see you coming and decide to lock the door. Instead I had to go get my chicken fingers from Cane’s and I will probably just continue to do so since I can count on them to serve...

Ive always had Zaxbys when I lived in GA, and since moving from there in 2006 I have not been able to make it to a location since. My family and I were driving through OKC and HAD to stop at a Zaxbys. I was blown away at the service and attentivness of this location. The food was amazingly fresh, and the employees were the kindest ones in the state. Every customer was served literally within 30 seconds of coming to the counter. Even the managers who were having a meeting would pop up from the dining room to help out. The second a customer was done eating at a table, an employee was out wiping the table down. I didnt catch the cashiers name that helped us but i know it started with a Z. He was so incredibly kind and courteous, that he needs to be paid top dollar if not already. Everywhere was clean and in working condition. Literally no complaints even if i was nitpicking. This is a model store and ALL companies could take note. Thank you to everyone at this location for bringing back great memories of...

Went through the drive thru yesterday evening. Ordered a Zaxby's Club sandwich with NO mayonnaise. Checked the sandwich before leaving and didn't see any mayonnaise. Once getting home, luckily I took the top off and discovered mayonnaise on the lettuce and a small amount on the bun. (It appeared to have been scraped off). My husband's sandwich had a much larger amount of mayonnaise on his Zaxby's Club but he didn't order his with no mayonnaise and he is not allergic to it. Unfortunately, I could not eat the sandwich because of their failure to prepare it as I requested. I could have ended up at the ER. I called the restaurant this morning and talked to manager Aaron. She didn't seem to get it, when people ask that their food is prepared a certain way it could be because of a health issue. I called the corporate office and I am waiting to see how they respond. Bad experience at this Zaxby's, will not...