Iron Grill Japanese Express — Restaurant in Mooresville

I wouldn't even give this one star, I didn't even get a chance to try the food at the place. We just moved down the road so I called to place a to-go order for the first time. The man behind the counter was extremely short and rude with me right off the bat for no reason, even the way he answered the phone sounded like he would rather be anywhere else than there. I asked for hibachi chicken with shrimp sauce, and he cut me off abruptly to say it already came with shrimp sauce, then I asked if they had any kids options for my son and he cut me off mid-sentence to tell me they have nothing for kids, so I asked if they had any sort of small order of noodles and he cut me off again. Very discourteous, insensitive and distasteful. I asked him why he was being so rude, he scoffed and said "do you know what you want or what". I told him just to cancel my order that I would rather do business elsewhere and he hung up the phone on me. I called right back and asked to speak with the owner (it was the man behind the counter who answered again) and he said he is the owner and his name is Kevin. I asked him why he would hang up on someone who wants to purchase a meal from his establishment and he told me "he doesn't need my business" and he hung up again... This has never happened to me before, anywhere. There really is not much more to say. I wanted to write this review just to share with others and let you know to take your business elsewhere. There are a lot of really great restaurants owned and operated in the Mooresville area who will gladly take your phone call and your business. Iron Grill and Kevin will never receive my...

I am a friend of the owners, so, with my american palette, unaccustomed to any asian food, I was fully expecting to go there once, stomach the food, and never come back. However, I was more than pleasantly surprised to see that the food was genuinely fantastic.

My order was the teriyaki salmon with broccoli and mushrooms. It comes with carrots and fried rice with shrimp sauce. I ate all of my salmon very quickly, so I honestly dont remember it other than being fantastic. I would like to put the fried rice in perspective, I ate half of it and liked it. That was when I realized that there was shrimp sauce. The brocolli was good, but just a heads up, it may be worth asking to go a bit light on the sauce as it can easily overpower the otherwise good broccolli. The carrots good and were very sweet, though with the sacrifice of the savory flavors that carrots usually have. I do not like mushrooms, but I did not dispise these, so they may be worth a try.

I will say that serving dine in food in a styrofoam box is a questionable choice, though considering most buisness is takeout at the moment, it's definitely excusable.

Highly recommend at least trying the place, if you have even an inkling of desire...

Iron Grill used to be AMAZING. It was always the first place I’d recommend to people looking for good Japanese, and one of the places I always ordered for our out of town guests to try. It was always a big hit!

However, the past 6-8 months they’ve went downhill. The serving sizes used to be HUGE, so big that you could barely close the styrofoam to go box and you’d have enough leftovers to eat it again the next day. The shrimp were decent size and there were a lot of them. But the most important part is that the shrimp sauce was the best I’ve ever tasted. I would go there just because I was craving the sauce.

Now, the sauce is so watered down you don’t even taste the flavor that made it so good. The last time we ordered I counted 5 TINY shrimp, 3 pieces of broccoli and I don’t even think there was a full scoop of rice. I would much rather they raise the prices a little then change their portions/add water to the sauce that made them worth coming to.

So disappointing. Even with the owner being so rude we’d come back repeatedly because the food was so good. Sadly, Shikis will have our business from now on. (Unless they go back to what they used to be...