Every time I come here I spend 30+ dollars. I used to come a few times a week and have started going other places because I feel like When I’m asking for something it’s always a problem. I always say please and thank you. I always give my order at the speaker and include everything like sauces and seasoning as well. I always have to ask again at the window, which is no problem if the Zaxys workers didn’t make it feel like I’m causing them an issue by asking them for the same things a second or third time. I had a big order today and has to drive 10 mins home. I asked for fresh fries. They didn’t pull me so I had an idea I most likely wasn’t getting fresh fries because this happens every time. . They were not fresh annd tasted old. Not hot or crispy and not the portion I should’ve gotten for what I paid and what I get every time, I order this same meal. All of the fries were old in all 3 meals. Just want to say thank you. I enjoy ordering food and paying an arm and leg just to get old food and half the portion. Y’all are great! There wasn’t a single person in the drive thru, it would’ve taken a few extra minutes to make sure it was done right. I’ve worked in restaurants management both fast food and fine dining for 9 years. I would never play with a customers hard earned money like this. It’s happened so many times at this point that I’m realizing this must be the culture of Zaxbys. Not caring about service or quality of food. Very...
Read moreZaxby's is undoubtedly one of the best fast-food restaurants out there in my honest opinion. From their mouth-watering chicken tenders to their crispy fries, everything on their menu is absolutely delicious. The quality of their food is top-notch, and the portions are generous, making it an excellent value for your money. But what sets Zaxby's apart is their exceptional customer service. The staff is always friendly and welcoming, and they go above and beyond to ensure that every customer has a memorable experience. Whether you're dining in or taking out, the service is consistently excellent. Another thing that I love about Zaxby's is the variety of sauces they offer. From classic buffalo to sweet and spicy Asian, and nuclear sauce their sauces are bursting with flavor and are the perfect accompaniment to their chicken tenders. Overall, I highly recommend Zaxby's to anyone looking for delicious fast food with exceptional customer service. They truly deserve a...
Read moreMy food sucked!! I got egg rolls and funnel cake all the burnt up I’m attaching pictures so you can see they had a funny taste like old oil and like hot pepper Thai heat. You came so either just nasty in the kitchen or dirty but I called the manager, and she did nothing for me made more excuses than anything said the oil was fresh, so they probably weren’t burnt that’s how they come out. Funnel cakes are supposed to be totally crisp like a puzzle no powdered sugar on it and taste like hot pepper you eat it so my money ended up wasted but I’m sending same pictures into the head office and tell them of my conversation people need to wake up. This is Customer Service I would not recommend this to you to go there to eat… was totally gross and not to mention I had to be parked. I was car number four parked took me almost 20 minutes to get this little bit of food I got and they had time to burn it. I...
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