Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Moses Lake

I’ve never been here before. There was a girl and maybe 3-4 young guys working with her. She was RUNNING. Everywhere at once, register and making pizzas. She checked me out and got swamped shortly after. I was about 20-30m after my pickup time so I wouldn’t rush them, so I don’t think she realized my pizzas were ready and sitting there. I patiently got back in line, but after the line finished I was left standing and the poor girl was still running, having to direct the others. I asked a gentleman who went by me to just hand me my pizzas so I could leave because I had paid, receipt in hand. He told me ‘someone would be right with me’ , blowing me off & looked to be spacing out, trying to ignore customers basically, despite me saying I had paid. The girl came back to me and asked about my sides once again and I told her my pizzas are behind her & she realized what had happened, apologizing.

I cannot stress how this girl was trying to be so many places at once while the gentlemen looked absolutely spaced out & gone. I felt so...

I entered the Papa Murphy's in Moses Lake WA. On 4:45 on Tuesday march20. I had ordered 2 pizzas online as I always do to get the better savings. When I got there I was treated by the two rudest females I have have met in your store. When I questioned about my online ordered, I was informed I was stupid and probably did it wrong, there was nothing they were going to do about it now.since I had ordered them in store they were the higher cost. If I had been given the option I would have ordered them online on my phone. She had already rang then them up on the till and told me to me to move along there were people behind me. I did notice I was the only one that was treated like we were an inconvenience. I don't believe I have seen these 2 females before, but would recommend a class or talk on how to treat people in a food serve industry. I order there a lot and was never so furious...

Best Papa Murphy's we've been to. Great customer service, never a problem with special requests. Pizzas taste great. Update: In our family birthdays are special no matter what else is crashing and burning in our life, I was having a stressful day and almost forgot the time so we got here close to closing. I was really hoping I hadn't screwed up my daughter's birthday dinner, which might have been the case at so many other establishments, but not here. The very awesome lady helping me went above and beyond to ensure I was able to get my daughter what she was wanting for dinner, it was greatly appreciated. This establishment still knows how to provide great customer service, which in this day and age is a dying...