Subway — Restaurant in Mound

Manager was extremely rude. New sandwhich menu seems to be too difficult for them to deal with. I’ve never had to tell the 1st person the vegetables I want at the beginning of my order. I was reprimanded by the manager (1st person) when I got to the veggie section (2nd person) He stated “I asked you if you wanted the sandwhich the way it’s listed” mind you I didn’t want the additional veggies I added toasted which is why I waited until I got the the 2nd person to tell them. I understand times are busy and you may be short staffed (they had 3 people on the line and 5 total customers so I don’t believe they were short staffed or extremely busy at this...

This review is to give a shout out to the guy who was working this evening (June 10 at 5pm). I placed an order online and put a note in the comment box asking to have my turkey heated. I’m pregnant and need deli meats heated to steaming. When I walked in the guy knew my name and then assured me he saw my note about heating the turkey. He said he got it nice and hot and everything was labeled so I knew which sub was whose. It was great service that I’m not accustomed to receiving at chain restaurants. Subway better keep...

We showed up at 7:40 on a Saturday evening when hours said open until 10pm and all the food options were still laid out on the line. There was a guy working who walked to the back when we came in and never came back out, despite multiple call outs. There were no other customers. We were a group of 1 adult and 3 kids under 12. We hung around for 8 minutes but gave up when it appeared the employee was hiding to avoid working. Unfortunately, not the first time to experience this. Can’t count on service...