The teens working the counter were very nice and pleasant but I paid over 10 dollars for a sausage egg and cheese sandwich which was pathetic looking. Literally half an egg(not an eggsageration ;), one half dollar size sausage patty and some cheese. For what I spent on that sandwich I had to say something. when the the older lady manager came over she was extremely unfriendly and and I explained that I paid alot money for this sandwich and you couldn't even see any egg on it. And she looked at Me like I'm crazy for being upset that my bagel sandwich had almost no food on it for over 10 dollars. Then she said "so what do you want?". Then the teen girl working there explained to her I would like some egg on my sausage egg and cheese....so they did add more egg. I wouldn't go back simply because the manager clearly thought that sandwich was acceptable for prices they charge and because of her demeanor towards me. I used to go there often for years but in the past year or so it has changed. It's almost like she trying to lose customers. I wouldn't of even left a review and just not gone there anymore if the manager seemed even the littlest bit apologetic for ripping me off. But clearly the lack of amount of food on there wasn't a fluke and is standard practice for what...
Read moreGuy at the register was so kind and served us to the best of his ability. The girl at the grill, however, was extremely rude. We came in at 12:40 not knowing that they close at 1pm. And she threw a fit at the fact that we walked in and wanted to order a bagel. She told the guy at the register that she wouldn’t make it and she just had the worst attitude about it. I’ve worked food and bev in the past and this is not how you talk especially in front of your customers, she made me feel so unwelcome and uncomfortable. I understand that she didn’t want to make it 20 minutes before close but her attitude was uncalled for. Truly makes me not ever want to step foot in this...
Read moreIt seems to be a consistent issue that the shop cannot manage their volume well. Today I decided to call in an order to go so that I could bypass what is usually a long line. After being on hold for almost 15 minutes, someone finally picked up, was snippy with me so I asked to talk to the manager. She was very nice and I told her I wasn't mad but that I would want to know if I was her. Both the person that was there and the manager told me they had long lines. I got there about 2 minutes after hanging up and there was no line at all. Very disappointing. We have consistently had issues like this but keep coming back. This will likely be...
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