Zinnia is one of those rare places where the products are unique and the service is great. I've shopped at Zinnia for years for all of the women in my life -- i.e. my wife, mother, mother-in law, sister, etc. Whenever I need something for an occasion, the owners have always been extremely helpful. Many times I've walked through the doors at Zinnia completely clueless as to what to buy for someone. The staff there have always helped me pick out the exact right gift. My purchases have always been professionally gift-wrapped, and the recipients have always been very happy. In fact, now when I ask someone what they'd like for a birthday, Christmas, etc. they unanimously say, "anything from Zinnia would be great!" I should also mention that whenever I've had to return or exchange something (which is rare) they've always gone out of their way to see that everyone is satisfied. In this day and age, places like Zinnia are...
   Read moreWhile Zinnia is a pleasant and fashionable boutique with a nice selection of merchandise, the customer service is terrible and the proprietor is unaccommodating. I purchased a purse for my wife as a birthday present. Turns out, I was way off with my selection and my wife did not like her present. We tried to exchange it for another, but the owner refused. We didn't want a refund, just an exchange. I even asked if she would be willing to give us credit for 75% of the purchase price, and she turned us down. Zinnia is a boutique that explicitly puts profit margin above...
   Read moreI only have positive things to say about Zinnia! If you are looking for a unique and special gift, Zinnia is the place to go. Why hit the "chain stores " when you can go to a small, family owned business that will treat you right and offer a selection of items that are fabulous!! You will ALWAYS find that special something at Zinnia. I love their store so much that even though I am no longer living in the area, when I need a gift I call Terri and she is so helpful in helping me select the perfect gift and have it shipped to the recipient. Definitely...
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