Jersey Mike's Subs — Restaurant in Mount Pleasant

This was the last straw at this particular location. I had trouble with the DoorDash app working with Jersey Mike’s app. I am also a manager and cannot leave my building as the only manager here. When my food came it wasn’t what I thought I ordered. I called and spoke to the store manager Dayna Snyder. He looked at the ticket and said it was my fault for ordering wrong, not his mistake, about four times he reiterated this. I was trying to speak and he was talking over me saying if I didn’t stop talking he was going to hang up on me. He said the only thing that he could do was if I brought the one sandwich back now he would make me another sandwich which would be fine but again I had to have it door dashed because I can’t get out of the building. I understand completely that it was my error trying to quickly navigate through these apps while I was at work but I have never seen a store manager so rude so disrespectful so nonchalant and not caring and reiterating four or five times that this was my fault and it’s on me. I will never return to this location as this is not my first bad experience with them. 18.00 dollars later and no lunch. Thank you Danya for doing nothing to help...

We visited this location last year at the same time and things were wonderful. However when we visited yesterday, (3/7/22) things were not. While they were busy, we were there right before 12pm. There were at least 4 employees working. The guy running the line was rude to employees and customers. There were 6 in my group we all felt rushed to decide what bread we wanted, yelled at customers to line up in front of the bathrooms, yelled at an employee for refilling the drink station instead of being the cashier. Food was acceptable, not the normal Jersey Mikes that I'm used to at home for sure. While I know that employees are hard to find now a days, training and customer service will go a long way. If I was a local to this location, I would avoid it...

This place must have come under new management recently as my experience was absolutely spectacular after being let down almost every time we've come here the past year or two. Moved here from Minnesota and haven't had much luck with the Jersey Subs shops in Mount Pheasant.

The gentlemen in charge appeared to be the one cutting the meat and cheese as he put on a show for us cutting the meats with amazing speed while smiling and asking every guest in line how we were doing and communicating well with his team. If he is not the owner, he deserves a raise.

Keep it up, Jersey Subs at Town...