If you're looking for a top-tier dining experience in Mount Pleasant, SC, look no further than The Red Drum. From the moment we walked through the door, we were greeted with warm, genuine Southern hospitality that set the tone for the entire evening. The atmosphere was inviting and refined without being pretentious—perfect for a relaxed evening out or a special occasion.
What truly stood out was the exceptional staff. Every team member we encountered was professional, knowledgeable, and truly passionate about what they do. From the host who welcomed us with a smile to the attentive server who made us feel like the only table in the restaurant, the service was flawless. It’s clear the team at The Red Drum takes pride in providing not just a meal, but a memorable experience. Their timing, attention to detail, and warm demeanor created an environment where we felt completely taken care of.
And then there was the food—absolutely spectacular. Every bite was packed with flavor and expertly prepared. You can tell that the kitchen staff operates at a high level of excellence. The dishes were beautifully presented and cooked to perfection. There was a harmony to the flavors that only comes from a chef who is truly passionate about their craft. The creativity and care that went into the menu are evident, and the end result is a meal that is both satisfying and unforgettable.
The Red Drum delivers not only with its upscale charm and welcoming ambiance but with a dedication to quality that’s increasingly hard to find. Whether you're local to Mount Pleasant or just passing through, this restaurant is a must-visit. With five-star service and food to match, The Red Drum has easily become one of our favorite dining spots in the Lowcountry. We’re already looking forward to...
Read moreGot seated in the back room which has a plaster domed ceiling that radiates sound. There was what it seemed like a private party back there with 8-10 adults. We couldn’t hear each other and asked the waitress to repeat herself a few times. By the time our food came I told the trainee server that I didn’t expect to be moved, but that for feedback we can’t even hear ourselves talk or think. She smiled and said ok. At no point was this ever addressed by the trainer or mgmt. After leaving a tip anyway for a near $300 bill for 4, I mentioned again to the trainee when we left that this was one of the worst dining experiences I’d ever had. My ears were literally ringing and the restaurant main room seemed to be whispering compared to the noise we’d just sat through dinner in. She smiled and said I’m sorry to hear that. I walked out to a near empty restaurant as well. Clearly, there were other tables that could have been offered. We probably would have had another drink and dessert had we been offered to move.
An acknowledgement from someone at this place as a follow up would have done the trick. Sometimes when things can’t be changed, all it takes is some acknowledgment from the staff other than a huge smile and “ok” is all that’s needed.
Twice they had the chance to say, “let me find a manager for you,” or, “ I realize this was not the best seating arrangement, but when a table opens up I’ll come and check in to see if you would like to move.” Effort, acknowledgment, that’s it! We are in Charleston a couple more nights, we love to frequent back places we like. The food was average, nothing special for $300 and definitely not for the dining...
Read moreMy friends and I (group of 8) went to our 6:15pm reservation on this past Saturday evening and were less than pleased. Our first issue started when our waitress took a long time between initially coming to the table and taking our order. Being busy is understandable. However, our waitress did not check up on us and I tried to get her attention multiple times to ask her for something but ended up having to ask to manager instead. The waitress had a poor attitude with us yet spent 5 minutes at a time talking to her other tables that had less and older people. The menu states an automatic 20% gratuity on parties of 6 or more which I assume is why she did not feel the need to tend to our table as she would another smaller table. I find this absolutely unacceptable. I have been a server myself and never would I be anything different for a certain group. The menu pricing online is cheaper than the menu in person as well as our checks showing 22% gratuity and not 20% as the menu stated. We finished eating at 7:15pm and did not have our checks processed until around 8:00pm as our server did anything but come back to pick up our checks. Very unfortunate experience as the food was very good. I would give the food a 5 star if it was not so highly priced. I got the skirt steak and sweet potato fries and before tip and tax it was $56 and after tip and...
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