Popeyes Louisiana Kitchen — Restaurant in Mount Vernon

My order taker was Cierra. She spoke with the volume of a mouse. O couldn't hear a word and every time I asked her to repeat herself, she seemed to get quieter. I'm a truck driver, surrounded by loud noises. This place is located in a truck stop. SPEAK UP! Then she didn't give me a cup with my 3 piece platter so I had to ask for that. Got back in my truck and was thankful for the extra forks I held onto because she didn't give me that either. WTH are customers supposed to eat their potatoes with when Cierra doesn't make sure they're in the bag? She appeared miserable, traipsing around with apparently no desire to be there. They should do her the favor and fire her because she obviously is in total misery, having to work for money and all. Poor girl.

Food was good though and the rest of the crew appeared to care about their service. 1 star for the food, 1 star for the kitchen crew. 3 stars lost for the cup, the fork and Cierra's depressing attitude. Congrats, I...

This place was HORRIBLE !!! WORST EXPERIENCE EVER!!! My family and I were on the road and we have a long drive, we stopped to get some chicken TENDERS and we were given the worst customer service ever. The manager was very inconsiderate of the customers. She proceeded to ignore the ones in line waiting to order to give one of her employees (who was off today) and her family a huge bag and box of free food. Left from behind the counter as we still waited to socialize. Worst part was we ordered 8 tenders, six spicy and two regular and we didnt get ANY of our tenders. We got a box of thighs and legs. She then rudely made the public comment of "Im just going to throw the closed sign up cause this is too much". When my mother then wennt back in to correct the order she says "here we are running out if chicken and im giving the wrong orders out" as if its funny. Worst...

They were busier than they expected, low on Chicken when I ordered thru the App and arrived. 8/17/25

Let this be a warning to All That Use the App: If you travel the USA like I do and you use to stop at Popeyes like I once did.

The App might fail to update your Locations! If that happens your S.O.L. if you placed the order from Madison Wi and your last Popeyes was here in Byron Ga.

Yes the app did use Location sharing and was set. I tried to contact the location via phone in Ga that recieved the order "But a message answering saying the Voicemail wasn't set up using the # that Google listed.

Sad that a Company doesn't have a Value set on keeping a Customer of many years.

I sought help from Customer Service and they have the info, a...