Subway — Restaurant in Muncie

A coworker and I on our lunch today decided on subway, we chose the location with the drive through off of McGalliard. When we pulled up the speaker our order was taken instantly, the only good part of our experience. Then we ended up waiting in line between ordering and receiving our food 30 MINUTES. Did not receive our receipt whenever we paid at the first window, and when we finally pulled up the second window we watched as the two workers inside prioritized the inside orders for the majority of our 30 minute wait. There was no contact made from a worker or management during this time. Once we finally received our food, 1 footlong blt and 1 6inch outlaw sandwich double toasted, it was almost nasty. The BLT bacon was not heated at all and the sandwich itself wasn’t toasted either. The outlaw sandwich had been toasted but by the time it was received and eaten (not even 10 minutes) it was cold. Both sandwiches had barely any toppings or sauce. Will not be returning to this subway, have filed a corporate complaint, and will be telling others about my experience to deter them from this location. Absolutely unacceptable service and...

Drive in Microphone was turned off. Drove around building twice and even drove up to the window and honked my truck horn. Still, no one responded. I was trying to get my daughter and myself dinner that day. I just parked in front and walked with my daughter. I asked if the drive thru was closed, but the two girls were rude and tried to blame it on the new hire. Another girl was rude again and said we were working on online orders. That's why the drive thru microphone was off. Then, the manager decided to show up. I asked her if the the drive thru was closed because the microphone was off. She said, "Let me check she went back, checked, and turned the microphone. Her answer to me was I don't know why that was off. Anyway, they mess up on both sandwiches. I am very disappointed in the bad customer service the manager and the two rude girls should be written...

I literally went in here to use the bathroom then my boyfriend went to use the bathroom while I waited in the lobby.. a brown headed girl says right after he comes back and sits for one second “You’re going to have to leave if your not going to order something.” Excuse me I wasn’t planing on staying.. she could’ve at least waited for five minutes to see what we were doing. He sat down because he wanted to see what we were doing but she butted in the conversation of us trying to figure out what we were doing. It hadn’t been one minute of him sitting down. I find...