Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Murray

I am giving 5 stars because I normally have a good experience, I really just want to chat with the owner over an issue I had.

Essentially came in and asked for the free breadstick review deal with a pizza. Lady told me I need to leave a review first and I can't get it until I buy something as the code is on the receipt. So, no free breadsticks, I have to buy another pizza on another day... whatever.

After I download the app and create an account I can't find anything about the free breadsticks, but I had a $3 off my next order. The lady said, well thats cool, you save $3 next time. I was like... well, I thought there was a breadstick deal, the other employee even said there was, said 20% off my order or free breadsticks if I submit this receipt code... which didnt exist... They just stood there looking at me so I just said, okay sorry and walked off lol...

Look, its $8, who cares. BUT when you have your employees tell you about a deal that makes you give them money and they then take back the deal and say, here is a $3 coupon... just feels slimy and gross, and them making me feel stupid with every question I asked and them not knowing the answers or making them up. The girl told me I needed to leave a review first, the guy said no he enters a code, she said to him, oh I didnt know that was a thing... in MY head I am like... so the reflux this person has when she doesnt know the answer is, tell a lie where I don't have to deal with this problem.

Anyways, I got home and my thin crust Chicken Mediterranean was a Thick Crust Vegetarian Mediterranean lol. Crazy... Anyways, Thanks for charging me $22 for that experience lol, that was for my wife and me, she just got home from a crazy trip and we ended up having to go out again as no protein and super thick bread was not what we wanted.

Just wanted you to be aware. I know running a business is hard and staffing is never fun and nobody ever cares about your business anywhere near the amount you do. I know this is not a reflection on you as an owner as I know if you were there, you would have just handed me a breadstick, but I get it, new staff yada yada.

Thanks...

Edit: the owner of this franchise location did reach out to me too apologize and gave me a voucher, as well as a refund. I have gone back multiple times and service was better.

I placed my order for a spicy fennel sausage pizza, and the cashier verbally confirmed my order. I had previously filled out a survey so I was excited to get some chocolate chip cookies. Unfortunately, all they had was the cowboy cookies, so I accepted them so that I could taste them. They are disappointing. After I got home with my pizza my wife pointed out that I had the wrong pizza. I had received the steak and roasted garlic pizza. I called the store and they said to bring it back in and they would make the correct pizza "right now". I went back out into the bad weather to return the wrong pizza. Once I got there I talked to one of the workers and he looked at my receipt and the pizza and said that the one I ordered was the same price, and asked if I wanted him to start making a new one that i could trade it out for. I said yes, and he headed into the back to finally start building my pizza. So now I was waiting for a second time for a pizza. When he finished, he handed me the pizza and said there you go. Through this entire ordeal, there was no apology, no offer to discount, or any kind of reparation. Sadly disappointing. I am not sure that I will visit this...

I walked into Papa Murphy’s, not expecting much. It’s a pizza place, right? You grab your pie, go home, bake it, and call it a day. But no. This location? Different. I hadn’t even opened my mouth when the crew looked at me with a knowing smile and handed me my pizza—before I even ordered. It was like they tapped into some cosmic pizza intuition. I thought it was just a fun coincidence, but little did I know, I was about to have an experience that would alter the course of my existence.

I baked the pizza at home and took a single bite—just one—and everything changed. Suddenly, I could see through time. The pizza wasn’t just food; it was a portal to the 4th dimension. I watched my birth happen simultaneously in infinite universes, all while holding a perfectly baked slice in my hand. I transcended space, understanding the secrets of the cosmos in that gooey, cheesy moment. I think I even saw the Big Bang, but it looked suspiciously like someone drizzling garlic butter over the crust. This isn’t just a Papa Murphy’s—it’s a gateway to the universe’s...