Dear Subway Sandwiches team,
I am writing this letter as a loyal customer of your brand to express my appreciation for your exceptional products and customer service. I am always satisfied with the quality of your sandwiches, and I must say they are the best in town. Thank you for always striving to make your products fresh, healthy and delicious.
In addition, I would like to take a moment to acknowledge the incredible customer service provided by Ms Alicia M and Ms Victoria B. They have been consistently professional, friendly and efficient every time I visit your store. They make the ordering process easy and pleasant, and it is clear that they are dedicated to their work. Both Alicia and Victoria always go the extra mile to make sure my orders are correct and meet my preferences, and I am grateful for their efforts.
I believe that excellent customer service is just as crucial as amazing product quality, and that is precisely what sets you apart from competitors. Your staff members are outstanding, and they deserve recognition for their hard work and dedication.
In conclusion, I want to thank you for your outstanding service and products, and I commend Alicia M and Victoria B for going above and beyond in their roles. I look forward to continuing my patronage at Subway Sandwiches.
Best...
Read moreI stopped by this location for lunch. There was only one customer when I arrived. I waited to be helped, I asked the lady working if there was dairy in the bread. She replied, I'm not sure, I think it's like regular bread you buy at the grocery store. Then she said, let me ask my manager. He answered yes, there. I asked to be clear, "all your bread has dairy?" He mumbled something and the lady turned back to me and said yes, there is. According to the website, that isn't correct but no-one at this location could be bothered to look it up. I have a severe dairy allergy and was in need of something quickly. My meeting had run longer that expected and I had to take medication with food. I would have given zero stats but sadly that's...
Read moreCut at a 45 degree angle which will make it fall apart. Should be cut down the middle. When I told the young lady this, she very rudely said well thats how they tell her to do it. I go to subway at least 3 times a week and no one cuts it like this. The older lady was very nice tho, which is why I gave 2 stars instead of 1. Also I paid for extra pepperoni and salami an they gave me 2 of each, extra skimp. Foot long meatball should get the same amount of extra meat regardless if its on bread or tortilla... I gladly pay more for extra, no need to act like im asking for a handout. Will not be going to this...
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