Experience was horrible during drive thru. I asked for a whopper Jr with everything on it, a free kids meal and a medium fry. Came out to $7. I go to pay and this lady with large circle earrings was so rude and disrespectful I had to start my sentence over 3 times I was trying to ask her how is it $7 and I said whopper JR. She immediately kept cutting me off she wouldn’t allow me to even question my own order. She said she would get her manager right away and was very angry. I told her no I just know the whopper jr was $2 something on the board. Why are you charging me extra. She slammed the window and fixed my order then rolled her eyes at me asking to pay whatever amount it was. I told her if she continues to be rude to me I’m going to file a complaint. She said she’s not being rude and she’s sorry. Then she slams the window and goes to complain to her coworkers rolling her eyes and moving her head like she was mocking me. She was practically screaming at her coworkers and just wanted me to get out of the way. I felt highly pressured and rushed to pay for something I didn’t even order. If I wasn’t paying attention I would have overpaid. This behavior was so disrespectful I have never experienced this at any restaurant before in my life and that was horrifying. I don’t even want to go back. And I’m a regular. I go there pretty often. That’s so unprofessional and if you Burger King keeps her good luck. She might make you lose even more customers. I was kindly trying to ask about my order and she blows up. No thanks. I’ll give my...
Read moreOrdered a combo meal and paid the premium for large. 25 minutes later I am paying for my meals. The vehicle ahead of me had a complaint and returned their sandwiches. Instead of having them pull around front, I had to wait until her order was fulfilled. By the time I recruitments order, everything was cold. There was literally 6 French fries In the value fry container. The large order of onion rings were cold and the quantity would have filled a super small container, as well. No sign of management, nor any direction for the teenagers working inside. Waste of my time and money. I do not recommend Burger King of Muscatine, as the Food is nasty and the price for nasty food is waste of my monies! Shame on you Burger King for a...
Read morefor the 2nd time in a week I take my son to get his food and we don't find out about it until we get home. half way across town so I have to drive all the way back they remade the order . I had picked up arbys for myself so my food sat in the microwave and got cold. the first time they have us the wrong order so when I went back in the mgr told them to remake them. the girl in the back yells I just fricken made those. no offer for a refund free coupons I didn't ask because I wanted to see what they would do. I know these people don't get paid much so they aren't hiring Steven hawkings kids...
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