Mongolian Fire Grill BBQ — Restaurant in Nampa

Up until today, this was my favorite Mongolian, but after a dine in when I was paying for my bill, I tried to do a custom tip and instead clicked No Tip. The person who was there straight tried to force me to tip and started saying I gave you a free meal(10 stars coupon that I collected over time to earn 10th meal free) and she was cleaning a table behind us. She literally laughed at me because I didn't give her a tip. This is the first and last time I will ever go here, and just to be clear, I've left many tips even though it isn't a requirement. If management reads this, please let the waitress know that she can not force tips onto customers.

Edit after I saw your response: I have been coming to your location and Eagle location for the past 10 years. Everyone knows us by name and order, and I have never seen this waitress. Second, I've left tips every single time, I've earned countless free meals with stamp cards, meaning I've spent a lot of money at the restaurant. Third, people from my party (3 payers in total) left tips, so it wasn't like we hadn't left anything. I made a mistake on a button, which again isn't MANDATORY.

After all that, she decided to tell the next customer in line about this whole deal and pointed and laughed at me like I'm an idiot.

Like I said, this was my last time, sadly because after all these years and money I've spent enjoying your food I will have to find a different place.

Above all, she has no business in forcing me to tip.

Thank you for your response. Hope you guys talk to her so she doesn't do this to another customer. If she's not happy with her wages and forces to tip she needs to find...

I had a horrible experience at this restaurant. After being seated the host immediately stated to us saying ok hurry we close at 9pm. We waited like 5/10 minutes to get our food cooked. We tried to be courteous and hurry but the constant side-eye made us feel unwelcome. Another family seemed to be treated the same way. We asked mulitply times for a refill in our cups politely but the server lady and older gentleman given us rude looks and just walked past us. The guy given us a refill that was 1/4 empty and sit it on the table rudely. The 2 older individuals than was speaking in there language like it wasn't obvious they weren't talking about us. When we checked out I smiled and said Thank you but the hosts didn’t even acknowledge it. It’s disappointing to be treated this way especially when we chose to dine with you instead of other Mongolian restaurants. If you stop seating at 8:30pm please make sure to have that posted online or on your door so that customers know what to expect. Also it would be great if you could treat your customers with more respect as they are the ones keeping your business thriving! Definitely won't recommend coming here with my family ever again due to the...

EDIT: I went there yesterday at 8:22 PM. Again, horrible experience. After being seated the host said "ok, ok hurry we close at 9 PM" I didn't even get a chance to put my purse down before he said that. We were being courteous and tried to hurry but constantly kept getting side eyed. Another family was also in the restaurant and the host was looking at them like they were his worst enemies. When I checked out I said "Thank you" and smiled. The host did not even bother to say Thank you or smile. What a horrible way to treat your guests who by the way chose to do business with you who could have so easily gave their business to another Mongolian restaurant. The nerve!

Response to the restaurant staff: That's fine if you stop seating at 8:30 PM but please have that posted online and or on your door so that people don't expect to be served and seated past 8:30. Also stop looking at your customers like they are inconveniencing you. If anything they are keeping your business thriving!

Original: They don’t want to do business. At 8:35 PM we were turned away and told they close in 15 min.

For the restaurant staff: if you are not going to be open until 9 PM, don’t post your closing...