Las Palmas — Restaurant in Napa

Just had the worst experience I've ever had at a restaurant, and those who know me and have dined with me know I'm not a complainer and if something is wrong I will usually overlook it and continue enjoying my meal.

I went with a group of friends to Las Palmas on Yajome Street in Napa and my friend bought a chicken chimichanga for me. The entertainment was good and the waiter was very polite. When the waiter brought water to the table I began to drink from the glass and realized something was obstructing my straw. I looked into the bottom of the glass and found a skin slice of an onion in the bottom of the water. This disgusted me and so I stopped drinking the water and waited for my food.

When the food came I began to cut into the chimichanga. The contents inside were slimy and Luke warm. I stopped eating it after two bites. I hoped for the best and tried to ignore the consistency of everything until I started finding raw chicken meat. I pulled out some of the meat and set it aside but I began becoming repulsed. The waiter came to the table and I notified him of the undercooked meat. The meat was slimy and pink. He took the chimichanga back to the kitchen and after a few minutes returned to the table with news from management.

He said that the meat was roasted and it was "cooked" and management could see nothing wrong with what they served me. He asked me if they could substitute anything else for me. The whole table of six people in my party saw that meat and all agreed it was undercooked and the management of this place was basically calling us liars. By this time I wasn't feeling hungry anymore but the person paying for the meal insisted I try again. I asked for meat that was cooked. The waiter notified me that it would cost $1.75 extra for cooked chicken meat. I said "why should I have to pay for the meat to be cooked?" The waiter insisted that the previous chimichanga had cooked meat inside and that this was the way things were.

I went ahead and ordered another one with cooked chicken meat with encouragement from my friends. They brought another chimichanga which was now delicious with cooked chicken meat inside. I was able to stomach this one. Upon departing the restaurant there was a question about the total of the bill and the management became combative at this point. They argued with us again about the chimichanga and how payment was to be made. They told us we were wrong and said things like "go ahead and put it in yelp" basically daring us to do something about it.

Then they followed us outside the restaurant and continued to argue with us outside of the front door. There was a tall man and a very short woman who were both extreamly rude. They were both telling us that we were wrong and that there was nothing wrong with the food. The short lady kept getting into my personal space to tell me I was wrong and there was no reason for her to do that. Our waiter was reasonable and tried to accommodate us but these two other people were telling him to go back inside and continued to argue with us. There was also a 16 year old waiter that kept telling us to go ahead and put it on yelp.

Obviously these people will not have me as a return customer and need to understand that if it's wrong you don't argue with the customer, you make it right. They just lost a whole bunch of local business and I hope that none of my friends ever go to this place. If I get sick I'm definitely calling the health department, and I'm already...

I was visiting my father who lives in town, and wanted to take him out for lunch. He asked me what type of food and said I wanted Mexican (my favorite) and said he knows the best place in town. So he drove right to this quaint spot next to a feed store, located across from a Tech High School. Now from the outside it look like much, but when we entered the restaurant and the aromas of the food cooking made my mouth water. The decor, atmosphere and overall simplicity makes you feel at home. So after quickly being sat at a table, I began looking on the wall menu for something to sink teeth into. To which father had told me they offer a variety of food besides Mexican. After a brief look through the menu I finally settled on a super burrito w/chicken and a side of guacamole with chips. My father chose calamari ( his favorite), which one of the many seafood sides too. After about 12 minutes our food had arrived, my burrito was hot, wrapped in foil and smelled delicious. The guacamole was fresh and very tasty. My burrito was equally good and was the perfect portion for myself. As for fathers side of calamari (large portion) was very delicious too, not over cooked and was complamented with tangy,spicy sweet sauce. So after we were both satisfied filling our selves, I got the check, paid the bill and we left. So for a first time visit to this restaurant I was very impressed and will be coming back on future visits...

I met my friend here for lunch on his recommendation. I drove over from Santa Rosa and met up and we had a great lunch and nice visit here. The location is a bit off the beaten path from downtown Napa but worth the find for the food and service. Nothing spectacular as far as atmosphere and right across the street from a local high school but very laid back in the patio area. The wine margaritas were surprisingly delicious and big, they come in a large 20 oz. mug. Mine lasted the whole meal. The menu was pretty traditional Mexican fare with an Asian twist. Everything is fresh and made to order. We ordered some pot stickers and sope with Carne Asada and Carnitas. Finished it off with 2 Carne Asada tacos and all were quite delicious. Smaller portions allows you to order several item's to savor. Our server was very pleasant and on his game. This is obviously a local's favorite and one of those places you want to discover if your from out of town, because you will come back again. I plan on it whenever I'm in Napa. This is on my good food radar now. Plenty of parking available on the street around the neighborhood. Hope you find it and enjoy it...