Nekter Juice Bar — Restaurant in Napa

How long do you like waiting for your smoothie? If its over 40 minutes, then this place is for you. Minus the health hazards of no one with long hair wearing hair nets, you would think that this place hired a bunch of sloths. I am all for artisanal pride of placing each strawberry in the blender just so, but this place needs to move a bit more faster than it takes for a visible line of dust to settle on clothes.

Follow up: I changed my review from one star to three stars due to the owners response. I appreciate the immediacy and acknowledgement to deal with the bucket of sloths that are working there today. Customer service is hard, no one should say it isn't. And people can get tired, etc. and orders can start getting filled slowly at work for a variety of reasons. I hope today was an off-day. I hope this isn't normal and I will try again sometime...

About 30 minutes in, there were 16 customers in the place. Not a single one had their order. Half had started watching videos, and the noise was insane. So many people came in after us and got their orders before us. Everyone just sat and waited... or sat in their car and checked in every now and then. If you're going to service both app and in person orders, you need the staff to support both. If you keep trying to serve app orders over in-person customers, you'll continue to get some unhappy reviews. You claim to be the neighborhood juice bar, but we are your actual neighbors. This issue has been an actual conversation in the neighborhood. We decided to come back anyway and see if it's gotten any better. It hasn't. It took over 40 minutes to get 2 items. AND mine doesn't taste very good - the...

This place is always hit or miss with me when it comes to picking up my order. Some of the cashiers are super nice and i have wonderful exprience shopping here. While others are rude and always stare me down. There is guy caisher that always rude and always tells me something along the lines " i saw you were fiddling around within the fridge and my job is on the line. If i catch you stealing through the cameras then it will be a 300 dollar fine". I am just in shock he still works there and i try to purchase and order items when he isnt there at this location. I love this place but this one employee just ruins my experience. I just had another bad exprience this morning but i still...