So....I didn't want to write a negative review because I really like a handful of people that work there, which is why this review isn't a 1 star. This place is like 90/10, 90% of the time you'll get your order wrong or really messed up (burnt, drowned in butter, etc) the 10% is before 2 pm which is where the people I do like make your food correctly. They dont seem to read or pay attention after 2 pm, usually it's the young crew that works it. 471 Amherst st burnt sandwiches, hot chocolate instead of coffee (yes this happened 3 times in a row) absolutely drowned in butter when you get buttered croissants (some may like this I guess!)
38 broad st in nashua, I have never had an issue perfect coffee made, fluffy sandwiches! Perfectly buttered croissants.
Idk if this is a training thing or they are just overwhelmed but this is very consistent. Like I said I really enjoy some of the coworkers here but majority of them just don't care, which is sad because this is the start of most...
Ā Ā Ā Read moreThis is my favorite Dunkinā in the area. With that said I hope the staff finds a way to work through their struggles as I see the staffing issue taking itās toll.
While I understand the stress and frustration of being short staffed, as I am dealing with similar circumstances at my place of business. It is very uncalled for to make someone feel as though they have done a disservice for ordering something other than a coffee with cream and sugar. I ordered one drink that I assume is more complicated than others, but that was all. I was met with a āthatās the one you decide to order todayā in an unfavorable tone as the window shut.
Please just remember we are ALL going...
Ā Ā Ā Read moreI have been to at least 10 different Dunkin donuts, all the way from Manchester NH, to Massachusetts, to nashua all multiple times && 9/10 times I have to bring my coffee which is just a small French vanilla iced coffee with five creams and five sugars melted back inside to have it remade, && I just went to this Dunkin donuts on Amherst st, && yes I waited a little longer at the window then usual for just one coffee, but it is AWESOME!!! So many days I've been disappointed going to Dunkin donuts && this place just made my coffee the best I've had in over 2 months so just wanted to say thank...
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