Till Five Pizza — Restaurant in Nashville-Davidson

We ordered from Till 5 pizza last night at 8PM. Waited 2 hours (because we knew they were probably slammed with orders + the weather makes it a bit more difficult). At 10 I called them and she said our food had not been made yet. 2 hours later at midnight I called again and was on hold for 40 minutes. Once I got through she told me our food was made, but had not been picked up by one of their drivers yet (they use their own drivers). Around 1 I attempted to call them to let them know that I couldn't wait any longer, and would be going to bed. No one would answer so I fell asleep. Then around 230 in the morning someone bangs on our door. I wake up my hubby and he grabs the food. He immediately realizes that THIS is not our food. This is someone elses food. Not a single item I ordered was in this order... He ran out the door, and told the driver that was someone elses order, but the driver just said "Busy sorry!", and walked away. I called him myself (since I had his number from him calling while knocking) and told him on the phone "this is not our order, this is someone elses food". He then proceeds to tell me that "they changed your food because they were busy". I told him I didn't want this order, it was not mine, but he just said "no, busy sorry". I then spent all morning calling and calling them, and no one ever answered. I had to call one of their sister locations (downtown) to get someone to answer, and finally spoke to a person that was helpful. He says he's going to put in our order, but "doesn't know when it will arrive". I doubt it ever will arrive to be honest. I wish I could give ZERO stars. Do not waste your time or money ordering from the location on Music...

Made the mistake of ordering from this place because it was right down the road from the Fairfield Inn I was staying at. I called and ordered a cheese and a pepperoni for delivery. The lady said 45 mins and that they would call when they were pulling up to meet me in the lobby. She read my number from the caller ID. Well about 40 minutes pass and I go to the lobby. Another 20 and nothing. I call back and the "manager" asks why I did not meet the driver or answer the phone when they called me fifty times. He even said he had the hotel call my room and no one answered (even though my wife was still in there). He calls me a liar when I say I do not have any missed calls and that I have been in the lobby for 20 minutes. He does offer to redeliver my pizza personally. So he shows up a few moments later with an attitude and tries to accuse me of lying again. With him standing there, I ask the night clerk if anyone came to deliver pizza and if they called my room. She verified that no one had been in and she was the only one there so she knows no one called my room. I showed this moron my phone history, no missed calls. He still refuses to believe that I had been waiting for over 20 minutes and accused me of giving them the wrong number and lying. Avoid this trashy place with their trashy manager at all costs. A simple "I'm sorry, we messed up" is all it would have taken to fix the issue and instead he calls me and the night clerk a liar to our faces. We did not even eat the pizza because he looked like the kind of troll that would spit in your food. Waste of my...

So originally from New England and pizza is our thing, I now live in Florida and it's been a real task to find decent pizza. I called Till 5 because I saw that they make a White pizza and you can even have it as a calzone. Up on talking to the person who answered I was certain she had no clue what went on in the kitchen, which is ok sometimes the people who take the orders don't. However I wanted to make sure I was getting what I asked for, so I went down there because I hate sending food back just as much as I dislike paying for horrible pizza. End result I ordered a bacon pizza and a white pizza style calzone w pepperoni. The bacon wasn't the traditional it was Canadian bacon however it was good ( my very picky OCD 9yr old ate it without hesitation). For the calzone, I did have to tweak the ingredients a little bit because not everybody's idea of a white pizza is what I know it to be. The guy taking my order was very accommodating he said we'll make it however you want it . So I added garlic Parmesan butter inside with ricotta cheese, mozzarella and pepperoni... I was thoroughly impressed not only did the ingredients taste amazing but the dough was delicious too....I will definitely order this again, my son at half of mine..lol... The only reason why I didn't give it a full five stars it's because I had to go down there due to the person on the phone...