Me and my family decided to stop for a nice enjoyable dinner at noodles and company, but quickly turned into hell. First we all ordered lean guini butter noodles and it came out as zucchini noodles. At first we thought no big deal cause they sound very similar, then they brought back our correctly ordered food and my step father had a piece of paper or plastic in his noodles he then took it back and the lady at the counter laughed about it and said we will remake that for you..Now remember that part. Then the manager who we thought was nice asked if we wanted a partial refund or a desert so we thought how nice and asked for a desert. Then we were waiting for 10-15 Minutes for his meal that the lady said was being re made..So my step father went to go see what the hold up was and ask if we could just get it to go cause the rest of his family was done eating their dinner and he just wanted ti go home and the manager “Kenton” said “oh I assumed you didn’t want your food re made” this just ruined...
Read moreWaited 20 minutes and went up front. It was busy but I saw a larger order for carryout placed 10 minutes after ours in the pickup window. Our food was just sitting there on a tray. When I asked them how long it was sitting there, I got an "I don't know.". They then tried to serve it to us, ice cold. Asked for a refund. THEN she asked if we wanted them to remake it. (Might want to do some type of QA on your food before you serve room temperature pasta to people 25 minutes after they order). Did get a half hearted apology and a refund. It will be a long time before I return. Have been to other locations (both Appleton stores and Oshkosh.) It will be a looong time before we return to Neenah, and most likely...
Read more3 days ago as neither my wife and I weren't feeling the best. We ordered 2 dinners and cheese garlic bread it was $37.00 +. I drove home opened the bag no garlic bread I could have dealt with that. But when I opened the sauce up to put on my dinner there was about 1tablespoon in each bowl. Enough to cover 4 noodles. Not happy now. I went to the restaurant and talked to the "manager" she was arguing on the amount of sauce she should give. I work damn hard for that $38. And she doesn't think I should get more sauce. Defiantly this place is not money well spent. I should not have to make a return trip for my garlic bread. I was not nice.People we customers work hard for our money give us what we...
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