Capriotti's Sandwich Shop — Restaurant in Nevada

I ordered around 7.45pm and my order was sitting in the store for more than 30 mins before being picked up by doordash and it was delivered @ 8.20pm and cheese steak sandwich missing and the chicken soup is missing.. i told the door dash driver and we called the location and the host OLO pick up and said they forget to put it in the bag and they said the chicken soup is not available... the sandwiches was cold and wasnt even prep properly..this the worst experience with capriottis .... poor driver was told to go back for it and i said no need... i called door dash...

I never got the chance to try any sandwich. The power went out for a few minutes after waiting 10 minutes after placing my order. They walked around and after 15 more minutes they said they were waiting for maintenance to come and re start the grill. Of course ordered the Wagu cheesesteak sandwich. They offered me a cold sandwich if I didn't want to wait any longer. They were not prepared and still continued to take orders. There were about 5 other people and me and my friend waiting that already ordered and paid. I decided...

Visited the Boulder Station location cause we were staying there on 7-2-25. The food was okay at best, but the service was HORRIBLE. It took them 25 minutes to get us a sandwich. When I asked about my order 20 minutes in, I was met with "I'm gonna need you to turn down the attitude." I felt like I was being scolded. Then, I was given another person's order. When I pointed it out them, I was told...