Firehouse Subs University Square — Restaurant in Nevada

Firstly, I came in and ordered and a Second Lady came and in and ordered. The girl Yasmine switched our orders and the lady ended up leaving with mine. So I go back in and tell her and she had the nerve to say “she’s still outside” as if I’m suppose to go get the sandwich back? Then she proceeds to ask me if I want a remake, like yes I didn’t order this sandwich and I just paid money?? So then I have to wait another 10 mins for them to make it. She then makes the order wrong a second time!!! I already get home and call the store and she tells me that I only said no veggies, which is not the case because I hate mayo! This is ridiculous and the audacity of your employee is unreal. Then she proceeds to tell me that I can come back in the morning and to bring the sandwich for a refund? I’m not keeping this Sandwich over night and I expect a refund when I do go in there tomorrow because now I have to spend more money getting something else to eat since you have...

Shocked and disappointed - I've ordered from Firehouse Subs in at least 3 different states now. I was glad to find them here in Vegas also UNTIL I tasted the sandwiches at this location.

I ordered Pastrami, Corned Beef, Roast Beef and Tuna - All Were Sweet - as in Sugar Sweet. It wasn't the bread (that was the good, chewy). It was whatever Dressing you put on the meats (including the Tuna !!) Or maybe you marinate the meats in some sort of Sweet Liquid.

All the sandwiches tasted the Same Sickening Sweet Taste - reminded me of the Juice from Sweet Pickles. Uggghhhgh.. Worst tasting subs I've ever had. Nicely assembled, but disgusting.

I have just ordered a Garlic-Doused Pizza, pizza bread, and fettucini from another restaurant to try to cleanse my palette of this horrifying almost $60 order from Firehouse. Never again - in any...

I went in to try the new Thanksgiving turkey sub I ordered a large with a side of gravy I got all the way home to find out there's no cranberry sauce on the sandwich smh mind you the total for the sandwich was about $20 with the gravy grrr

I get back to the store. The guy tells me they don't have cranberry so why are you selling me the sandwich without all the ingredients you wouldn't sell a sub without the lettuce !!!

He said I could wait 10 minutes for cranberry. I'm going to assume that they were going to pop across the street to the store and buy some cranberry sauce and put it on my sandwich. I could easily do that myself. Which I actually ended up going and buying cranberry to put on the damn sandwich.

Also, maybe instead of telling me how pretty I was you should've told me that some ingredients were missing from my...